I managed to connect my new OBi2182 to my Wifi and to google voice. It rings when I get a call, but when I pick up I hear nothing neither the caller when I speak.
The same when I call: I hear it ringing (in my handset) but when the the other person picks up the line seems to be dead.
What can that be?
Quote from: PeterSouthampton on October 26, 2021, 05:13:44 PM
I managed to connect my new OBi2182 to my Wifi and to google voice. It rings when I get a call, but when I pick up I hear nothing neither the caller when I speak.
The same when I call: I hear it ringing (in my handset) but when the the other person picks up the line seems to be dead.
What can that be?
1 Start by opening your routers web config page. look for anything that looks like 'Sip Alg' and disable it
2 Set NAT = yes or whatever equivalent in your phone or PBX or whatever may be blocking access to media RTP ports
2 Do some debugging
Open the obi2182 web interface and log in
System Mangement/Device Admin/Packet Capture
select On checkbox
select the interface Primary (default); eth0; or wlan0 or whatever on the dropdown after deselect default value
select storage medium
RestartCaptureOnReboot select checkbox
Submit changes ; wait a bit while saving and then click reboot (phone)
Let phone run for a bit make a call or two.
To access the saved debu info goto
In System Management / Device Update / Extracting PCAP Capture Result and click extract to view the Pcap capture.
For help post results here or elsewhere and someone may see it.