OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: lindend on February 14, 2022, 07:16:57 AM

Title: Google Contacts Fail to Import to 2182
Post by: lindend on February 14, 2022, 07:16:57 AM
I'm trying to import my contacts from Google via Obitalk into a 2182.  Obitalk says the contacts imported successfully but the phone reports

"Google Contacts is empty or unknown format"

Is this a known problem?  Is there a workaround or a way to capture logs to see what's failing?

Title: Re: Google Contacts Fail to Import to 2182
Post by: D2300 on February 21, 2022, 08:59:46 AM
I did this some months ago when setting up these devices.  I do not know exactly what fixed it, but several reboots and a stronger internet connection later, they did import successfully.

By the way, I have been trying to find this feature again because my contacts need updated.  Where is it located?
Title: Re: Google Contacts Fail to Import to 2182
Post by: sjd004k on February 21, 2022, 12:32:11 PM
I'm also trying to re-import GV contacts again, but the "Import Google Contacts" button is no longer displayed at:
OBiTALK>OBi Dashboard>(select device)>(scroll to bottom)>Import Google Contacts

Anyone know how to proceed?
Title: Re: Google Contacts Fail to Import to 2182
Post by: D2300 on February 25, 2022, 10:03:17 AM
Is there some kind of workaround?  I saw reference to an XML file somewhere.
Title: Re: Google Contacts Fail to Import to 2182
Post by: RodgerDJr on February 28, 2022, 01:35:33 PM
I was able to import them from google voice, but there are some things you might look for.  Do you have _ (Underscores) in your names?

I created a new google account just for my contacts then I only imported the ones I wanted and not my entire address book that is 20 years old.

http://www.obitalk.com/forum/index.php?topic=18155.msg107979#msg107979