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General Support => Installation and Set-Up (Devices) => Topic started by: eliko on December 06, 2011, 09:11:27 PM

Title: Can't receive calls on OBI110 (Callcentric SIP)
Post by: eliko on December 06, 2011, 09:11:27 PM
Hello,

I have installed an OBI110 and configured it for use with my callcentric SIP account (using the obi online wizard).

My obi100 registers with the SIP provider, and I can make outbound calls. However, I do not receive inbound calls. Note that I can see a log of the income call on my callcentric account page.

Any ideas ?

Thanks in advance,
Elik
Title: Re: Can't receive calls on OBI110 (Callcentric SIP)
Post by: eliko on December 06, 2011, 10:19:40 PM
Update: this seems to be due to my router (Netgear WNR2000). I bypassed it and was then able to receive calls.

Are there any specific settings that I need to make in the router ?

Thanks,
Elik
Title: Re: Can't receive calls on OBI110 (Callcentric SIP)
Post by: RonR on December 06, 2011, 11:07:58 PM
Try forwarding ports 5060 - 5061 to your OBi's IP address.
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