OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Pnay on June 14, 2023, 09:56:42 AM

Title: White noise/static on calls
Post by: Pnay on June 14, 2023, 09:56:42 AM
In the past 6 months, there is a white noise/static sound on calls made on the number I have running through the Obi. It is not a Google Voice issue because there is no static on the Google Voice browser. There have been no electrical or wiring changes at my home in those past 6 months. These are CORDED telephones, not cordless.

The white noise is temporarily removed by turning on two handsets at once. The noise shows up on the answering machine, I don't know how to fix this. Silence suppression in ObiTalk portal does nothing.

Help!
Title: Re: White noise/static on calls
Post by: drgeoff on June 14, 2023, 12:36:22 PM
Quote from: Pnay on June 14, 2023, 09:56:42 AMIn the past 6 months, there is a white noise/static sound on calls made on the number I have running through the Obi. It is not a Google Voice issue because there is no static on the Google Voice browser. There have been no electrical or wiring changes at my home in those past 6 months. These are CORDED telephones, not cordless.

The white noise is temporarily removed by turning on two handsets at once. The noise shows up on the answering machine, I don't know how to fix this. Silence suppression in ObiTalk portal does nothing.

Help!
Do you get the same noise from the echo test number reached by dialling **9 222 222  222 ?