OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: rjm65 on August 14, 2023, 12:05:39 PM

Title: what does end of life mean, really?
Post by: rjm65 on August 14, 2023, 12:05:39 PM
 seems my obi 202 is reaching end of life in december, I understand what it means, however I want to know what my options are now?   does anybody make newer devices? is anybody planning on making devices to replace the ones that are reaching end of life, if so, then where can these devices be purchased at?  if not, then what other companies make devices that work with google voice?
Title: Re: what does end of life mean, really?
Post by: drgeoff on August 14, 2023, 04:22:53 PM
Quote from: rjm65 on August 14, 2023, 12:05:39 PM.. what other companies make devices that work with google voice?
None.
Title: Re: what does end of life mean, really?
Post by: azrobert on August 14, 2023, 08:21:14 PM
You can use the Google Voice app on an Android or IOS Phone or Tablet. I think it requires Android 8 or IOS 14.
Title: Re: what does end of life mean, really?
Post by: rjm65 on August 15, 2023, 11:15:06 AM
this does not solve my problem, i use my obi for my home phone line... so you are saying there is no way to use google voice, and make my home telephones ring, without a working obi device.... and there are no newer devices made by polycom that are not reaching end of life that can be bought and used....
Title: Re: what does end of life mean, really?
Post by: drgeoff on August 15, 2023, 02:12:34 PM
Quote from: rjm65 on August 15, 2023, 11:15:06 AMthis does not solve my problem, i use my obi for my home phone line... so you are saying there is no way to use google voice, and make my home telephones ring, without a working obi device.... and there are no newer devices made by polycom that are not reaching end of life that can be bought and used....
Correct. There is no direct replacement for GV on an OBi ATA.
Title: Re: what does end of life mean, really?
Post by: Kage on August 15, 2023, 05:52:57 PM
Quote from: rjm65 on August 15, 2023, 11:15:06 AMthis does not solve my problem, i use my obi for my home phone line... so you are saying there is no way to use google voice, and make my home telephones ring, without a working obi device.... and there are no newer devices made by polycom that are not reaching end of life that can be bought and used....

Google voice should keep working with the obi device past its end of life, the only question is for how long? Could be several months or several years depending on when google does its usual updating.

There are other voip services that work with obi and some are pretty reasonable depending on your needs. One option is to make your calls for free at the google voice web page and get a cheap incoming line from one of the voips and port your google number over to it.   
Title: Re: what does end of life mean, really?
Post by: azrobert on August 15, 2023, 09:05:28 PM
Keep your GV account and get an SIP inbound number then make it a GV forwarding number. Now inbound calls work the same as always. Callcentrtic has an inbound number for $1/month.
https://www.callcentric.com/dids/dollar_unlimited_phone_number

I wrote a AutoHotKey script that triggers a GV callback to an OBi. Dial a number, hang-up and GV calls you back. The outbound call is completed after you answer. The script runs on Windows.
https://www.obitalk.com/forum/index.php?topic=19427.0

I recommend using V2. It's slower, but more reliable. I have another script that doesn't use the Auto-Provisioning hack. I never posted it because of a lack of interest.

Edit:
The version I never posted doesn't require you to hang-up. Just wait for the Call Waiting tone then press Flash.
Title: Re: what does end of life mean, really?
Post by: Taoman on August 16, 2023, 08:27:23 AM
^^^THIS^^^

I use Callcentric's $1/month DID and azrobert's Autohotkey script and it works great.

IMHO, this is the easiest, cheapest, and most viable solution if or when OBi devices can no longer connect directly with Google Voice.

Or, if you're not running Windows or you don't want to use the GV callback method, you could use a cheap ITSP (like Localphone) just for outbound calls that would spoof your GV number.
So you would be spending $1/month for unlimited incoming calls forwarded from GV to Callcentric and ½ ¢ per minute for outbound calls via Localphone.
Title: Re: what does end of life mean, really?
Post by: rjm65 on August 16, 2023, 09:17:07 AM
I found callcentric and signed up with them about a week ago, yesterday I went back to their site and searched for devices that work with callcentric and I found one that seemed very promising after reading a review...  the gentleman that wrote the review had the same setup that I do, and he bought this device and has the 1 dollar callcentric service and uses google voice thru call centric and he is happy, so I bought the same device and will go with callcentric to solve my problem....   thanks for all your advice...  :-)

here is the review I read...
the box he is talking about is a Grandstream HT802 which I found brand new on ebay for 29 dollars...

QuoteJuniorverse
5.0 out of 5 stars Great replacement for my Obi202 + Google Voice (using with CallCentric)
Reviewed in the United States on May 29, 2023
Verified Purchase
Well, all good things come to an end, and the writing is on the wall with the Obi202 reaching end of life in December 2023. Rather than wait for things to just suddenly stop working someday, I decided to sign up for outgoing service through CallCentric and use this officially supported box. I'm glad I did.

I have used my Obi202 and Google Voice for what feels like 15 years now. Free phone service has been great, except for $2/month for an incoming number through CallCentric that gave me e911 service and caller ID. However, people would often complain that they couldn't hear me that well over the past 2 years. I decided, with the announcement of Obi202's retirement, that I would sign up for CallCentric's outgoing plan and pair it with this box. Using the instructions on CC's site, I configured this box as instructed and immediately had service within minutes. I made a few test calls, and everything worked great, including my outgoing caller ID showing up as my Google Voice number, which CallCentric can do for you.

This box helps me get much better sound quality than I had with the Obi202 + Google Voice combination. People on the other end of the phone say they notice a big difference when talking to me now, which is great. I don't mind paying a few bucks more every month for reliable, quality phone service at home. This box was a great deal under $40 and I will recommend it to friends and family.
Title: Re: what does end of life mean, really?
Post by: drgeoff on August 16, 2023, 10:40:27 AM
Quote from: rjm65 on August 16, 2023, 09:17:07 AMI found callcentric and signed up with them about a week ago, yesterday I went back to their site and searched for devices that work with callcentric and I found one that seemed very promising after reading a review...  the gentleman that wrote the review had the same setup that I do, and he bought this device and has the 1 dollar callcentric service and uses google voice thru call centric and he is happy, so I bought the same device and will go with callcentric to solve my problem....   thanks for all your advice...  :-)

here is the review I read...
the box he is talking about is a Grandstream HT802 which I found brand new on ebay for 29 dollars...

QuoteJuniorverse
5.0 out of 5 stars Great replacement for my Obi202 + Google Voice (using with CallCentric)
Reviewed in the United States on May 29, 2023
Verified Purchase
Well, all good things come to an end, and the writing is on the wall with the Obi202 reaching end of life in December 2023. Rather than wait for things to just suddenly stop working someday, I decided to sign up for outgoing service through CallCentric and use this officially supported box. I'm glad I did.

I have used my Obi202 and Google Voice for what feels like 15 years now. Free phone service has been great, except for $2/month for an incoming number through CallCentric that gave me e911 service and caller ID. However, people would often complain that they couldn't hear me that well over the past 2 years. I decided, with the announcement of Obi202's retirement, that I would sign up for CallCentric's outgoing plan and pair it with this box. Using the instructions on CC's site, I configured this box as instructed and immediately had service within minutes. I made a few test calls, and everything worked great, including my outgoing caller ID showing up as my Google Voice number, which CallCentric can do for you.

This box helps me get much better sound quality than I had with the Obi202 + Google Voice combination. People on the other end of the phone say they notice a big difference when talking to me now, which is great. I don't mind paying a few bucks more every month for reliable, quality phone service at home. This box was a great deal under $40 and I will recommend it to friends and family.
Your Obi can be configured for Callcentic and will keep working with Callcentric unless or until it has a hardware failure.  The EOL issue is irrelevant to such use.
Title: Re: what does end of life mean, really?
Post by: rjm65 on August 16, 2023, 11:58:11 AM
yes I saw that the obi would work on their site but I figured I was due for a new device anyway, and also I saw somewhere that Google Voice is scheduled for an overhaul next February, so chances are the obi's are only going to last till then.... we have had a home phone line in this house since 1967, and we can't be without it for any length of time....
Title: Re: what does end of life mean, really?
Post by: drgeoff on August 16, 2023, 12:29:40 PM
Quote from: rjm65 on August 16, 2023, 11:58:11 AMyes I saw that the obi would work on their site but I figured I was due for a new device anyway, and also I saw somewhere that Google Voice is scheduled for an overhaul next February, so chances are the obi's are only going to last till then.... we have had a home phone line in this house since 1967, and we can't be without it for any length of time....
An  Obi device is not dependent on any Obihai infrastructure now or in the future to work with, or be configured to work with, Callcentic or numerous other ITSPs. Unless Obihai force downloads a firmware update which sabotages OBis, nothing Obihai or Google Voice can do changes that.

(And such sabotage would be an incredibly stupid thing to do.)
Title: Re: what does end of life mean, really?
Post by: rjm65 on August 16, 2023, 02:56:29 PM
I was happy with my obi I have had it for 12 years with no issues, but I switched because of the way they are handling things at obi...  I guess polycom bought them out which is fine, but polycom is now owned by HP and everywhere i went to look for a new obi or poly device sends me to HP and HP don't have the devices for sale...  so it seems too me that they are in the works of shutting it all down, didn't I see they shut down the obi extras, that should tell you something people, the ship is going down and it is time to jump ship...  hate to say it but nobody seems to care about the paying customers at obi no more....
Title: Re: what does end of life mean, really?
Post by: drgeoff on August 16, 2023, 03:28:27 PM
Quote from: rjm65 on August 16, 2023, 02:56:29 PMI was happy with my obi I have had it for 12 years with no issues, but I switched because of the way they are handling things at obi...  I guess polycom bought them out which is fine, but polycom is now owned by HP and everywhere i went to look for a new obi or poly device sends me to HP and HP don't have the devices for sale...  so it seems too me that they are in the works of shutting it all down, didn't I see they shut down the obi extras, that should tell you something people, the ship is going down and it is time to jump ship...  hate to say it but nobody seems to care about the paying customers at obi no more....
Quote from: rjm65 on August 16, 2023, 02:56:29 PMI was happy with my obi I have had it for 12 years with no issues, but I switched because of the way they are handling things at obi...  I guess polycom bought them out which is fine, but polycom is now owned by HP and everywhere i went to look for a new obi or poly device sends me to HP and HP don't have the devices for sale...  so it seems too me that they are in the works of shutting it all down, didn't I see they shut down the obi extras, that should tell you something people, the ship is going down and it is time to jump ship...  hate to say it but nobody seems to care about the paying customers at obi no more....
I agree with a lot of that.  However if you have a working OBi now, the "Obihai ship going down" has no impact except possibly on a direct connection to GV.  The OBi you have been using can implement the same Callcentric alternative as the other ATA you purchased.

Of course you have every right to spend your money as you wish and if you want a new device that's fine.  For the benefit of other readers who may be wondering what to do I'm just pointing out that it isn't essential to get another ATA.
Title: Re: what does end of life mean, really?
Post by: Taoman on August 16, 2023, 03:51:09 PM
Quote from: rjm65 on August 16, 2023, 09:17:07 AMI found callcentric and signed up with them about a week ago

I think you're paying more money than necessary but you can't go wrong with Callcentric. Good luck.
Title: Re: what does end of life mean, really?
Post by: david2 on August 16, 2023, 06:25:53 PM
Quote from: rjm65 on August 16, 2023, 11:58:11 AMalso I saw somewhere that Google Voice is scheduled for an overhaul next February, so chances are the obi's are only going to last till then....
That's the first I've heard of that. Source?
Title: Re: what does end of life mean, really?
Post by: rjm65 on August 17, 2023, 08:13:42 AM
Looks like callcentric is not an option for me, their dollar unlimited plan is not available where I live....  any suggestions for a cheap voip service??
Title: Re: what does end of life mean, really?
Post by: MSRobi on August 17, 2023, 08:23:56 AM
Quote from: david2 on August 16, 2023, 06:25:53 PM
Quote from: rjm65 on August 16, 2023, 11:58:11 AMalso I saw somewhere that Google Voice is scheduled for an overhaul next February, so chances are the obi's are only going to last till then....
That's the first I've heard of that. Source?

I think it is from old news, overhaul in February 2022:

https://chromeunboxed.com/google-voice-legacy-deprecation-2022#:~:text=Don't%20freak%20out%20%E2%80%93%20Google,its%20new%20UI%20and%20tools. (https://chromeunboxed.com/google-voice-legacy-deprecation-2022#:~:text=Don't%20freak%20out%20%E2%80%93%20Google,its%20new%20UI%20and%20tools.)
Title: Re: what does end of life mean, really?
Post by: Taoman on August 17, 2023, 08:45:15 AM
Quote from: rjm65 on August 17, 2023, 08:13:42 AMLooks like callcentric is not an option for me, their dollar unlimited plan is not available where I live....  any suggestions for a cheap voip service??

Yes, the dollar unlimited is available where you live. The states listed are only the states where you can get an area code and prefix for that state. Since you are forwarding to it from your GV number it makes no difference what state/number you choose. I live on the West coast but I have a NY dollar unlimited number. It makes no difference whatsoever.
Title: Re: what does end of life mean, really?
Post by: Taoman on August 17, 2023, 08:46:57 AM
Quote from: MSRobi on August 17, 2023, 08:23:56 AMI think it is from old news, overhaul in February 2022:

Nice find.
Title: Re: what does end of life mean, really?
Post by: rjm65 on August 17, 2023, 10:58:48 AM
Quote from: Taoman on August 17, 2023, 08:46:57 AM
Quote from: MSRobi on August 17, 2023, 08:23:56 AMI think it is from old news, overhaul in February 2022:

Nice find.
Still looks expensive, anybody have any dealing with voip.ms i think they have an .85 cents a month plan with .01 per minute outbound and .009 per minute incoming...
Title: Re: what does end of life mean, really?
Post by: Lavarock7 on August 17, 2023, 11:13:40 AM
Quote from: rjm65 on August 17, 2023, 10:58:48 AM
Quote from: Taoman on August 17, 2023, 08:46:57 AM
Quote from: MSRobi on August 17, 2023, 08:23:56 AMI think it is from old news, overhaul in February 2022:

Nice find.
Still looks expensive, anybody have any dealing with voip.ms i think they have an .85 cents a month plan with .01 per minute outbound and .009 per minute incoming...

I primarily use Voip.Ms and have multiple Toll Free and regular numbers with them. All my plans are "per minute" and the rates are great. You can choose essentually basic calling or premium calling. Premium is an upgrade to a higher priced carrier which may have better results for you. I have never needed to upgrade.

I configured a neighbors business lines to use Voip.Ms but he needed to keep his inbound number with the local Telco. That way he forwards his calls to Voip.Ms or Callcentric (which is a backup carrier incase of Voip.Ms issues). So we bought a Voip.Ms number and forward his business line to it. Each extension on those phones uses the business's number in Caller ID rather than the Voip.Ms number we purchased. We did the Same with Callcentric and a number we got from them. Thus someone calls the main (TELCO) business number. It is forwarded to a VOIP provider and then to the extensions (Obi2182's). Any outbound call shows the main business number. If Voip.Ms goes down, soemone just manually changes the forwards at the main number and things keep on working.

You could get a Voip.Ms number and forward a GoogleVoice number to it. Only problem there is that GV may use their own voice mail if the call is not answered right away. A way to solve that is to have Voip.Ms answer all incoming calls with an Automated attendant ("Press 1 for..." or perhaps "Please wait while I direct you call")
Title: Re: what does end of life mean, really?
Post by: Taoman on August 17, 2023, 12:43:56 PM
Quote from: Lavarock7 on August 17, 2023, 11:13:40 AMA way to solve that is to have Voip.Ms answer all incoming calls with an Automated attendant ("Press 1 for..." or perhaps "Please wait while I direct you call")

The Voip.ms IVR does not work when forwarding from Google Voice. Nor does some of the System options like busy signal and system error recordings. All you get is ringback tone until GV voicemail picks up the call. All you can really do is route the call to your extension or voicemail.

This came up in the forum a year or two ago. SteveInWA said some kind of change had taken place with Google Voice and IVRs would no longer work when forwarding from GV. However, for whatever reason the Callcentric IVR works just fine when forwarding from GV. I don't understand the difference but I just tested Voip.ms again and the IVR just doesn't work when forwarding from GV.

Consequently, Callcentric has much better tools to block robocalls when forwarding from Google Voice.

Title: Re: what does end of life mean, really?
Post by: Lavarock7 on August 18, 2023, 10:21:24 AM
Quote from: Taoman on August 17, 2023, 12:43:56 PM
Quote from: Lavarock7 on August 17, 2023, 11:13:40 AMA way to solve that is to have Voip.Ms answer all incoming calls with an Automated attendant ("Press 1 for..." or perhaps "Please wait while I direct you call")

The Voip.ms IVR does not work when forwarding from Google Voice. Nor does some of the System options like busy signal and system error recordings. All you get is ringback tone until GV voicemail picks up the call. All you can really do is route the call to your extension or voicemail.

OOPS, sorry. I'll take your word for it because I had not tested it. It just seemed like an obvious solution.