I have problems setting up Localphone.com. on obi100
Could somebody help ? I checked the previous postings on this matter but without much success. Using the CURRENT display for generic service provider would help. thanks.
http://www.obitalk.com/forum/index.php?topic=1731.0
You might try configuring the OBi directly and see if you have any better luck:
1. Disable your Internet connection.
2. Log into the OBi using at IP address returned by dialing ***1 with : username=admin / password=admin
3. Reset the OBi to factory defaults:
System Management -> Device Update -> Reset Configuration -> Press Reset to Start Process
4. After the OBi reboots, log back in and set:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Service Providers -> ITSP Profile A -> General -> Name : Localphone
Service Providers -> ITSP Profile A -> SIP -> ProxyServer : localphone.com
Voice Services -> SP1 Service -> AuthUserName : (sip username)
Voice Services -> SP1 Service -> AuthPassword : (sip password)
Voice Services -> SP1 Service -> CallerIDName : (callerid name)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
5. Enable your Internet connection.
Click Submit at the bottom of any page you make changes to.
Click Reboot in the upper right corner after all changes have been made.
Unfortunately, I was not able to log on the device management page. Not with internet disabled, and with internet back on nothing happens ( just the screen flashes), when put admin / admin for username/password. Getting error message by putting anything else.
Originally I tried to set it up from Obitalk dashboard clicking on my Obi end point ( GV is enabled, no problem with that) going from there to configure voice services SP 2. It did not work, shows server registered, but not connected. ( I did not know what to put for outbound proxy server so I left it blank). :(
"Registered" is is good sign.
SIP service providers will show "Registered," Google Voice shows "Connected."
You may be able to make a call using your Localphone account on SP2.
To test, dial **2 and 1+ the ten-digit number.
FYI: See this item for the explanation of dialing the service access code:
http://www.obihai.com/googlevoiceFAQ.html#06
I tried that, off course right away and it did not work.
This is what it shows for SP 2: Registered (server=94.75.247.45:5060; expire in 29s)
Plus, I still cannot access the device manager web page.
Quote from: carl on December 10, 2011, 09:06:39 PM
I tried that, off course right away and it did not work.
This is what it shows for SP 2: Registered (server=94.75.247.45:5060; expire in 29s)
What do you hear when you call? What, if anything, shows in call history? What happens on incoming calls? (If you don't have a DID or iNum with them, call via SIPBroker.)
Quote from: carl on December 10, 2011, 09:06:39 PM
Plus, I still cannot access the device manager web page.
What address does ***1 report? What error do you get when you access that address in IE? In Firefox? In Chrome? (Try at least two browsers.) Can you ping the OBi's address?
Quote from: carl on December 10, 2011, 09:06:39 PM
I tried that, off course right away and it did not work.
This is what it shows for SP 2: Registered (server=94.75.247.45:5060; expire in 29s)
Plus, I still cannot access the device manager web page.
According to the localphone.com help page for the Zoom 5801, the "outbound proxy" should be set to:
proxy.localphone.com
Quote from: androidfan on December 11, 2011, 09:17:41 AM
According to the localphone.com help page for the Zoom 5801, the "outbound proxy" should be set to:
proxy.localphone.com
While it's certainly worth a shot to try outbound proxy, do you know what issue it's trying to solve? I've used Localphone with the OBi, Linksys ATAs, IP phones, smartphone apps and several softphones and have never had to use outbound proxy.
OK, what I hear : After a brief delay, I get dial tone, however when the other party picks up or it goes to voice mail the connection gets disconnected right away. I get billed for 1 minute call.
I contacted Localphone's support which is a very slow process with e-mail only and limited hours (which are London time hours btw) and they advised me to dial *1688 prior to dialing the number.
However, if I try **2*1688number I get fast busy upon dialing the third star.
I even tried, next to the international numbers, to dial US numbers with the UK prefix of 00 for international calls, with the result click>disconnect upon pick up ::)
Quote from: carl on December 12, 2011, 11:31:40 AM
However, if I try **2*1688number I get fast busy upon dialing the third star.
Assuming SP2 is associated with ITSP Profile B...
In order to be able to dial *1688 on SP2, you would need to add it to the ITSP Profile B DigitMap:
Service Providers -> ITSP Profile B -> General -> DigitMap : (*1688|...)
""Assuming SP2 is associated with ITSP Profile B...
In order to be able to dial *1688 on SP2, you would need to add it to the ITSP Profile B DigitMap:
Service Providers -> ITSP Profile B -> General -> DigitMap : (*1688|...)""
Which brings me back to the problem I mentioned before- the system does not let me log on the web manager page where I could do this type of hacks...
Quote from: carl on December 10, 2011, 09:06:39 PM
This is what it shows for SP 2: Registered (server=94.75.247.45:5060; expire in 29s)
Where do you see this? Aren't you logging into the OBi directly (192.168.?.?) when this is displayed?
No, that's on the Obitalk page. I am not able to log on through the IP address, as I mentioned in the posts before.
Here are the most current comments from Obi and Localphone support. Considered that i am stuck with ATT u verse proprietary gateway it will be fun to try to change anything there
Google Voice is not SIP.
The problem you are having is with SIP protocol (your localphone account)
To fix this, configure your router to disable SIP ALG.
For information about this, please refer to your router's manual, or you can post
question on how to do this in our forum
www.obitalk.com/forum
or you can try a different router.
-Obihai Support Team
___________________________________________________________________________
I have checked the carriers we are using to the destination you are calling and we are not seeing any issues along this route. I think this maybe a codec issue between you and the destination provider. Prefixing the number you are dialling with *1688 sends the audio(RTP) part of the call through our servers and we transcode the audio stream between the codec your VoIP client is offering and the Destination providers preferred codec.
Please make sure your VoIP client is offering all available codecs and also try different VoIP clients, if not you will need to use the *1688 prefix.
Regards,
Mark
???
IMO, we should get access to the OBi's web pages working first, because we need that tool to see what is going wrong with Localphone. I have U-Verse (with i3812V gateway) and though don't have an OBi there, have used a variety of VoIP devices with several providers, including Localphone, without any problem.
When you dial ***1 from a phone connected to the OBi, what IP address do you hear? What is displayed when you put that address in the address bar in IE? In Firefox? In Chrome? (Please answer for at least two of those browsers.) Please try from a second computer on your LAN, if you have one. Does the OBi respond to a ping?
If you can't access the OBi's Web pages, that is not at all normal. IMO, it's worth trying a factory reset to gain access, even though that has a slight risk of breaking the functionality you have now.
This is the reply i got from Obi CS in regard to prefix *1688 :
I need to know whether it is really ITSP profile A because I am not changing anything in Google voice, wonder whether it should be B.
To be able to dial *1688
-> www.obitalk.com
click on your OBi 300 821 860
-> OBi Expert Configuration
-> Service Providers -> ITSP Profile A General
add *1688xx. to the beginning of your DigitMap value, so it looks like:
(*1688xx.|..etc..default_value_do_not_modify...)
You will need to uncheck "OBiTALK Settings" and uncheck "Device Default" to be
able to modify any parameter value.
-Obihai Support Team
_______________________________________________________________________________-__
They also told me that I have to access the sttings through the " expert " option on the Obitalk page,
which actually does seem to work as long as I use explorer, for some reason it did not open in Chrome.
I will try to configure it once I have an answer whether it is ITSP profile A or B. If you have an idea, please let me know. Thanks
From two days ago:
http://www.obitalk.com/forum/index.php?topic=2022.msg12860#msg12860
Yeah, I got confused through the contradictions in the two advises. I may have to call the day today but I will try this ASAP. Thanks
Quote from: carl on December 15, 2011, 11:08:23 AM
Now I am in Expert setting, trying to edit the Digitmap in order to try the trick with *1688, and while the cursor is there in the box, it does not let me ad or delete anything. Any idea ? ::)
OBi Expert Configuration (Introduction) (http://www.obitalk.com/forum/index.php?topic=458.0)
That's already done, thanks, I deleted the post.
However it did not help anything, exactly the same problem as before- call disconnected upon establishing connection. What apparently remains is the ATT's u verse 3600HGV gateway hack. Wish me luck. ::)
YES!! :) :)
It is working now.
Forget ATT U verse DSL customer service. They were absolutely not able to help me with the 3600HGW 2wiregateway and after a while just hung up. No surprise here.
Here is what has to be done , as I found out myself by trial and error :
1. Put into your browser window the IP address on the bottom of the gateway.( For some reason , it did not work from IE 9, just from Chrome ::))
You get to 2 wire home page, click on gateway icon then > services>voice > status> input password(see below)> line. Click on RING. You will get a message configured.(It will still show line inactive, do not let you confuse by that ).
Password: The default password for the gateway is printed on the bottom as 'system password". You must change it immediately. Do it right in the beginning.
2.I removed the *1688 from the Digitmap, but it would not work, neither with checked or unchecked Obi settings, the same problem as before- disconnect after establishing connection.So I had to leave it there.
Which means that I will have to dial **2*1688xxxxx..... whenever I want to use Localphone, unless somebody has a better idea. ::)
I still have to check international dialling, but the people would kill me at this time of the day... :P
Thanks to RonR and Stewart for info. Thanks also to Mark from Localphone CS for the *1688 tip.
Quote from: carl on December 15, 2011, 05:43:56 PM
Which means that I will have to dial **2*1688xxxxx..... whenever I want to use Localphone, unless somebody has a better idea. ::)
Assuming Localphone wants all numbers delivered as 00 + country code + number, the following will prepend *1688 to all outgoing SP2/ITSPB calls:
Service Providers -> ITSP Profile B -> General -> DgitMap:
(<*1688>(<00>(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx)|00xx.)|*168800xx.|(Mipd)|[^*#]@@.'@'@@.)
where aaa is your local area code.
7 digits -> *1688001aaa + 7 digits
10 digits -> *1688001 + 10 digits
11 digits -> *168800 + 11 digits
00+ -> *168800+
Interestingly, it lets me dial US numbers in 1+9 digit format....
Quote from: carl on December 15, 2011, 07:19:23 PM
Interestingly, it lets me dial US numbers in 1+9 digit format....
What are US numbers in 1+9 digit format?
US numbers are 1 + 10 digits. The 10 digits are area code + local number and the area code cannot start with 1.
Off course, Ron, it is 1 + 10 digit format. My aging brain has problems adding 7+3. :-[
???
I was too optimistic.
Since I made the recommended change :
To be able to dial *1688
-> www.obitalk.com
click on your OBi 300 821 860
-> OBi Expert Configuration
-> Service Providers -> ITSP Profile A General
add *1688xx. to the beginning of your DigitMap value, so it looks like:
(*1688xx.|..etc..default_value_do_not_modify...)
You will need to uncheck "OBiTALK Settings" and uncheck "Device Default" to be
able to modify any parameter value.
I can dial 1-10 digit calls, but no international calls. I get busy signal immediately after pressing 0 after **2*1688. Any ideas ?
Current string in the Digitmap : *16881xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)
@ Ron : Works with US calls, disconnects immediately on international calls after obtaining connection- the same problem as we had before .
Assuming Localphone wants all numbers delivered as 00 + country code + number, the following will prepend *1688 to all outgoing SP2/ITSPB calls:
Service Providers -> ITSP Profile B -> General -> DgitMap:
(<*1688>(<00>(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx)|00xx.)|*168800xx.|(Mipd)|[^*#]@@.'@'@@.)
where aaa is your local area code.
7 digits -> *1688001aaa + 7 digits
10 digits -> *1688001 + 10 digits
11 digits -> *168800 + 11 digits
00+ -> *168800+
@ Ron : Works with US calls, disconnects immediately on international calls after obtaining connection- the same problem as we had before .
Does the OBi Call History show the desired number being sent out SP2?
OKAY, now hopefully solved.
Apparently, every time you do a hack in the Digitmap, you have to reset the ATT U verse gateway ::) and do what I described in one of the previous posts.
:) :P
I just woke up somebody overseas so it is O.K. Have to dial 00 though, but that's fine
Quote from: carl on December 17, 2011, 02:25:08 PM
Apparently, every time you do a hack in the Digitmap, you have to reset the ATT U verse gateway ::) and do what I described in one of the previous posts.
Rebooting the OBi is the only action that should be required after making ANY change to the OBi.
Quote from: carl on December 17, 2011, 02:25:08 PM
Have to dial 00 though, but that's fine
If you'd prefer the international prefix to be 011 instead of 00:
Service Providers -> ITSP Profile B -> General -> DgitMap:
(<*1688>(<00>(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx)|
<011:00>xx.)|*168800xx.|(Mipd)|[^*#]@@.'@'@@.)
where aaa is your local area code.
7 digits -> *1688001aaa + 7 digits
10 digits -> *1688001 + 10 digits
11 digits -> *168800 + 11 digits
011+ -> *168800+
Quote from: RonR on December 17, 2011, 02:38:13 PM
Quote from: carl on December 17, 2011, 02:25:08 PM
Apparently, every time you do a hack in the Digitmap, you have to reset the ATT U verse gateway ::) and do what I described in one of the previous posts.
Rebooting the OBi is the only action that should be required after making ANY change to the OBi.
Quote from: carl on December 17, 2011, 02:25:08 PM
Have to dial 00 though, but that's fine
If you'd prefer the international prefix to be 011 instead of 00:
Service Providers -> ITSP Profile B -> General -> DgitMap:
(<*1688>(<00>(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx)|<011:00>xx.)|*168800xx.|(Mipd)|[^*#]@@.'@'@@.)
where aaa is your local area code.
7 digits -> *1688001aaa + 7 digits
10 digits -> *1688001 + 10 digits
11 digits -> *168800 + 11 digits
011+ -> *168800+
Well, I have no explanation for that, but after re configuring the gateway, the problem went away.
Since we have multiple local area codes and 10 digit dialing, may I assume that the local area code info in the Digitmap is not relevant ?
Thank you for all your help, Ron.
Quote from: carl on December 17, 2011, 02:59:21 PM
Since we have multiple local area codes and 10 digit dialing, may I assume that the local area code info in the Digitmap is not relevant ?
Dialing 7-dgit numbers will cause 1aaa to be prepended to them. If this is not useful, remove:
|<1aaa>[2-9]xxxxxx
Ron, do you have any idea how to dial *1571 without messing up what was already achieved? *1571 is the access to Localphone voice mail. With the current set up, it cannot be dialed ( busy signal after the *).
Quote from: carl on December 20, 2011, 05:54:31 PM
Ron, do you have any idea how to dial *1571 without messing up what was already achieved? *1571 is the access to Localphone voice mail. With the current set up, it cannot be dialed ( busy signal after the *).
I'll assume you want it to go to Localphone as *1571 and do not want *1688 prepended to it like everything else (i.e NOT *1688*1571):
Service Providers -> ITSP Profile B -> General -> DgitMap:
(*1571|<*1688>(<00>(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx)|<011:00>xx.)|*168800xx.|(Mipd)|[^*#]@@.'@'@@.)
10 digits -> *1688001 + 10 digits
11 digits -> *168800 + 11 digits
011+ -> *168800+
*1571 -> *1571
Thanks Ron. Works great. (Except that Localphone did not fix my account yet so the calls do not go into voicemail if nobody picks up. :()
However, one thing has to be kept in mind for everyone using the 3600HGV gateway that it really has to be reconfigured after any change in Obi.
BTW is there any good manual teaching an interested person how to do this ATA programming ?
Quote from: carl on December 21, 2011, 02:26:44 PM
BTW is there any good manual teaching an interested person how to do this ATA programming ?
The OBi Device Administration Guide (http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf) is the only reference for the OBi100/110.
Is there any way to incorporate one or more of the Star Codes into the dialing pattern ( e.g.*67) ?
Quote from: carl on December 21, 2011, 04:17:01 PM
Is there any way to incorporate one or more of the Star Codes into the dialing pattern ( e.g.*67) ?
Sure. Simply add them to the beginning of the appropriate trunk's DigitMap. For example, if you need *67 and *69 to go out SP2 instead of being acted upon by the OBi, set:
Service Providers -> ITSP Profile B -> General -> DigitMap : (*67|*69|...)
Now a new problem popped up : My incoming calls through Localphone get disconnected after four rings before Localphone voice mail can pick them up. 4 rings, then 3 short beeps and that's it. If Obi is off line the calls are properly routed to the voice mail. Any idea ?