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General Support => On-Topic: Obihai and OBi Products => Topic started by: RonR on December 18, 2011, 12:27:08 PM

Title: Auto Attendant Callback Bug
Post by: RonR on December 18, 2011, 12:27:08 PM
Obihai,

The following problem is still present in SoftwareVersion 1.3.0 (Build: 2651):

Quote from: RonR on October 06, 2011, 07:51:53 PM
There's still a problem with Auto Attendant callbacks.  If you initiate a callback by pressing 3, the Auto Attendant calls the requested number back as expected.  If a callback is again initiated by pressing 3, no callback is made.  Everything appears normal and no errors are reported, but no callback occurs and no attempt is logged.

Are there any plans to fix this bug?
Title: Auto Attendant Callback Bug
Post by: richard99 on September 15, 2012, 10:36:43 AM
Quote from: RonR on December 18, 2011, 12:27:08 PM
Obihai,

The following problem is still present in SoftwareVersion 1.3.0 (Build: 2651):

Quote from: RonR on October 06, 2011, 07:51:53 PM
There's still a problem with Auto Attendant callbacks.  If you initiate a callback by pressing 3, the Auto Attendant calls the requested number back as expected.  If a callback is again initiated by pressing 3, no callback is made.  Everything appears normal and no errors are reported, but no callback occurs and no attempt is logged.

Are there any plans to fix this bug?


I am still struggling with this and I even can not initiate call with Option 3, after dialing the number and entering #, you hear "AA says "Thank You" and "Goodbye" and then nothing happen or reported in call history. Any solution or weather this bug is fixed?