OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Brent on January 09, 2012, 08:24:04 PM

Title: Cannot Register my Device
Post by: Brent on January 09, 2012, 08:24:04 PM
Plugged in my new OBi100 as directed.  I get a dial tone.  I can log in to the web interface.  I cannot do anything useful via the telephone.   Dial ***1 and nothing happens.  Dial **92 and the tone switched to a busy signal.  I've updated the firmware and still no luck.  Any ideas on what is wrong?  Thanks in advance for any help.
Title: Re: Cannot Register my Device
Post by: RonR on January 09, 2012, 08:37:18 PM
Quote from: Brent on January 09, 2012, 08:24:04 PM
I can log in to the web interface.

Do you mean the OBi itself (192.168.x.y)?

If so, reset the OBi to factory defaults.  Then try to call the echo test at : **9 222 222 222
Title: Re: Cannot Register my Device
Post by: Brent on January 26, 2012, 03:25:26 PM
Thanks for the help & sorry for ignoring it for so long.  I tried a different telephone and everything started working as expected.  One odd thing maybe worth noting is that the 'bad' phone seems to pulse dial on the PSTN, but was appearing to send tones to my Obi.