OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Cou208 on January 16, 2012, 01:33:38 PM

Title: OBI EXPERT CONFIGURATION BUTTON DOESN'T WORK
Post by: Cou208 on January 16, 2012, 01:33:38 PM
In the Obitalk portal I add a new device (OBI110) without any problem except that I don't have access to the Expert configuration.

I tried every thing I read on topic about that (reset OBI110, reset configuration, reboot, etc).

In the portal I tried to delete the device but the DELETE button doesn't work too.

Anybody have a solution?

Thank you in  advance.
Title: Re: OBI EXPERT CONFIGURATION BUTTON DOESN'T WORK
Post by: RonR on January 16, 2012, 01:47:05 PM
If all else fails, simply log into the OBi directly, disable Auto Provisioning, and configure the OBi without using the OBiTALK Web Portal.  You will not be lacking any features or capabilities by doing so and will have full control over the OBi without being at the mercy of the OBiTALK Web Portal.

To disable Auto Provisioning, set:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled

and then reboot.
Title: Re: OBI EXPERT CONFIGURATION BUTTON DOESN'T WORK
Post by: Cou208 on January 17, 2012, 01:07:33 PM
Thank ou for your answer.

I connected directly with my OBI110 like administrator.

ISP provisionning and Obitalk provisionning were alread desabled and tere probably why the web portal do anything.

Unfortunatly, in my OBI110 device I can't do any change in there web pages.

I try to uncheck Obitalk provisionning, chose Periodicaly, press submit button and reboot,
and nothing happen.

What I can do

Do you know why?
Title: Re: OBI EXPERT CONFIGURATION BUTTON DOESN'T WORK
Post by: RonR on January 17, 2012, 01:14:00 PM
I've never seen a case where you couldn't make changes logged into the OBi directly.

There is a Default checkbox associated with each setting.  If checked, the default value for that setting is forced.  To enter a user defined value, you must first uncheck the Default checkbox.
Title: Re: OBI EXPERT CONFIGURATION BUTTON DOESN'T WORK
Post by: Cou208 on January 19, 2012, 05:36:38 PM
I told you that I had a problem in OBITALK web site when I managed an OBI110 device web page, the button of OBI EXPERT CONFIGURATION and DELETE DEVICE did absolutely nothing.

Finally I found that the problem was my browser  (last version of Google Chrome). In fact it was the extension call BETTER POPUP BLOCKER 2.1.6 who blocked the action of the buttons.

I hope that it could be useful for other users.

Thank you for your answers.