I have set up Callcentric as Sp1 & Google Voice as SP2. I want to uses Callcentric for both in and out calls due to caller id on the number I am going to port to Callcentric ( we have had the number for a long time and don't want to confuse everyone) from our current service provider.
How can I set it up so if I press a certain number string first then I can use google voice for that outbound call,otherwise by default Callcentric is outbound?
Using OBI 110
Thanks for the help
Dave
To have outgoing calls default to SP1 (Callcentric), set:
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
To place calls though SP2 (Google Voice) instead, simply preface the number with **2.
While **2 is the default, it's quite trivial to set it for something else (I set up my dad to dial 0, so he can press one rather than three key prefix).
I need to look at the screen how I did it; I am sure Ron can say that in his sleep ;)
Thanks, I will give that a try.
Any idea why I can't select Callcentric to notify voice mail? Every time I check the box and save, it unchecks itself?
Quote from: Daveinaz on January 27, 2012, 06:14:18 PM
Any idea why I can't select Callcentric to notify voice mail? Every time I check the box and save, it unchecks itself?
Which checkbox are you checking and where is it located?
Ron:
Been a busy weekend.... THis is on the configuration page for callcentric ( SP1)
GO to Configure Voice Services, click on the edit icon. First page has an option to check a box next to "Voicemail Notification"
I check this box, click submit and when the screen refreshes, the box is uncheclked.
Any Ideas?
I think you're talking about something on the ObiTALK Web Portal. I don't use the OBiTALK Web Portal and will have to leave that to someone else.