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General Support => Installation and Set-Up (Devices) => Topic started by: Castite on March 13, 2012, 09:20:40 PM

Title: Obi110 does not recognize Google Voice Call Recording Feature setting
Post by: Castite on March 13, 2012, 09:20:40 PM
Has anyone run across a problem with the obi110 not recognizing the call recording setting in Google Voice?
I have disabled this feature but when i press 4 on an inbound call the lady's voice still comes on saying the call is now being recorded. This is a problem as the code to the neighborhood gate has a 4 in it.

When I point my GV account to my cell phone the setting is recognized and pressing 4 on an inbound call has no effect.
Title: Re: Obi110 does not recognize Google Voice Call Recording Feature setting
Post by: RonR on March 13, 2012, 09:45:55 PM
The recording feature that's engaged when you press 4 is not part of the OBi.  It's a Google Voice feature that the OBi has no control over.  I just checked and you're correct, Google Voice appears to ignore this setting on its options page when the call is going through the Google Chat/XMPP interface that the OBi uses.  I suspect you'll find the same behavior if you receive the call in Gmail with the OBi disconnected.
Title: Re: Obi110 does not recognize Google Voice Call Recording Feature setting
Post by: Castite on March 13, 2012, 09:57:25 PM
Ahhh I see. Thanks for clarifying. I didn't consider the fact I was going through google chat.