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General Support => Installation and Set-Up (Devices) => Topic started by: sudhirkd on March 16, 2012, 12:05:26 AM

Title: Can not receive calls (Google voice setup)
Post by: sudhirkd on March 16, 2012, 12:05:26 AM
Just setup Google voice, I can make outgoing calls from OBI but can not receive incoming. The message is in female voie - "We are sorry, you have reached the number which has been disconnect or no longer in service. "

Troubleshooting guide does not have anything on this message.

Please help.
Thanks.
Title: Re: Can not receive calls (Google voice setup)
Post by: DocM on March 16, 2012, 08:32:52 AM
You're not providing sufficient details. How did you set up your google voice account?
Title: Re: Can not receive calls (Google voice setup)
Post by: MichiganTelephone on March 16, 2012, 03:17:37 PM
Quote from: sudhirkd on March 16, 2012, 12:05:26 AM
Just setup Google voice, I can make outgoing calls from OBI but can not receive incoming. The message is in female voie - "We are sorry, you have reached the number which has been disconnect or no longer in service. "

Troubleshooting guide does not have anything on this message.

Please help.
Thanks.

Did you log into the associated Gmail account (using your web browser) and make at least one outgoing call from there? It won't work until you do.  Also, make sure your firmware is up to date.