OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Jeff205 on March 19, 2012, 12:29:14 PM

Title: Connected but no calls
Post by: Jeff205 on March 19, 2012, 12:29:14 PM
My dashboard shows SP1 and SP2 are connected but I do not receive nor can I make any calls.  I have not changed a thing after it has been up a running for a while now.  So I decided to do the latest update (2690) and still no calls.  BTW, the yellow triangle does not work for the update.  I had to do it manually.  Anyway, I guess I will disconnect SP1 and SP2 and try to connect them again.  Any ideas why this would happen without any changes on my end?  Thanks.
Title: Re: Connected but no calls
Post by: Jeff205 on March 19, 2012, 12:37:03 PM
The reconnection did not work.  Also, I am using GV.
Title: Re: Connected but no calls
Post by: RonR on March 19, 2012, 12:37:22 PM
You can't always trust the status shown on the OBiTALK Web Portal.

Log into the OBi at the IP address returned by dialing ***1 and check the SP1, SP2, and OBiTALK Service status shown on the System Status page that comes up.
Title: Re: Connected but no calls
Post by: Jeff205 on March 19, 2012, 12:50:05 PM
Yep, did that too right before I did the manual update and both showed Connected.

Funny thing is, now it's working.  I have only done what I have stated and now it's up.  Maybe the update made the difference? Seems like it would not just be me though.  I even have static IP so it's not like that changed.  Still not sure how to prevent in the future.

Oh well, thanks for the response Ron.