OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: jerome on March 20, 2012, 01:52:23 PM

Title: setup with french isp free.fr
Post by: jerome on March 20, 2012, 01:52:23 PM
Hello, I am trying to setup the OBI with the french isp free, however it doesn't work

sip: freephonie.net
Port: 5060
timeout: 1800
username: phone#
Password.

"Register Failed: 500 Internal server error (server=77.72.169.129:5060; retrying)"

any idea to make that worked.
Title: Re: setup with french isp free.fr
Post by: RonR on March 20, 2012, 02:04:55 PM
You might try configuring the OBi directly after setting:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled

Use all Default settings on SP2 / ITSP Profile B except the following:

Service Providers -> ITSP Profile B -> General -> Name : freephonie
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : freephonie.net
Service Providers -> ITSP Profile B -> SIP -> RegistrationPeriod : 1800
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : (sip username)
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
Title: Re: setup with french isp free.fr
Post by: jerome on March 20, 2012, 02:11:23 PM
thank you it was actually working I had a old config in expert that needed to be removed. your response gave me the idea to check there.
Title: Re: setup with french isp free.fr
Post by: jerome on April 10, 2012, 06:53:02 PM
now that the isp got registered, I cannot stay on the phone more than 1/2 minutes then no more sound in or out, it looks like the phone doesn't hangup but noone can hear anything.

if someone has an idea.
Thank you
Jerome
Title: Re: setup with french isp free.fr
Post by: RonR on April 10, 2012, 07:51:06 PM
Quote from: jerome on April 10, 2012, 06:53:02 PM
now that the isp got registered, I cannot stay on the phone more than 1/2 minutes then no more sound in or out, it looks like the phone doesn't hangup but noone can hear anything.

You might try:

Service Providers -> ITSP Profile B -> RTP -> KeepAliveInterval : 15
Title: Re: setup with french isp free.fr
Post by: jerome on May 05, 2012, 12:17:29 PM
Thank you, however, it is still not working, it will disconnect after around 20 seconded of talk.

Jerome
Title: Re: setup with french isp free.fr
Post by: jerome on July 08, 2012, 12:22:01 PM
OK I found the solution, I had to disable SIP ALG in the router.

Thank you