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General Support => Installation and Set-Up (Devices) => Topic started by: OpacityZero on April 04, 2012, 02:23:00 PM

Title: Using Obi in Ecuador
Post by: OpacityZero on April 04, 2012, 02:23:00 PM
I'd like to setup an Irvine, CA phone number with Google Voice and configure it on the Obi110.  Then I'd like to send the Obi110 to a coworker in Ecuador and have them make and receive calls in Ecuador from that number.  Is it possible to configure everything here in CA first and then send it there?  You may not know this since it's not related to your product but are there any charges through Google Voice for outgoing calls if you're located in Ecuador?
Title: Re: Using Obi in Ecuador
Post by: QBZappy on April 04, 2012, 02:44:04 PM
OpacityZero,

Google is filtering some international ip addresses. To date no one in South America has reported anything that would indicate an issue with that. So far AFAIK units are in service in the following Latin countries:
Bolivia, Peru, Mexico, Brasil

There may be other OBi units in service in some other locations in Central/South America. It would be interesting to hear where some of these units are located.

Before buying and sending a unit down, configure everything in the USA. Setup a GV account. Make a test call to his from his computer to your phone using that GV account. If it works, then the OBi should be able to work as well.
Title: Re: Using Obi in Ecuador
Post by: bsdaiwa on April 05, 2012, 07:11:42 AM
Quote from: OpacityZero on April 04, 2012, 02:23:00 PM
I'd like to setup an Irvine, CA phone number with Google Voice and configure it on the Obi110.  Then I'd like to send the Obi110 to a coworker in Ecuador and have them make and receive calls in Ecuador from that number.  Is it possible to configure everything here in CA first and then send it there?  You may not know this since it's not related to your product but are there any charges through Google Voice for outgoing calls if you're located in Ecuador?
I have no problems with GV in Argentina and Brasil. I setup units in Fullerton and sent them to family in Argentina and Brasil and they worked fine.
Title: Re: Using Obi in Ecuador
Post by: Jorge on April 17, 2012, 07:11:04 AM
I am from/in Ecuador and I'm using OBI110 with Google Voice here with no problem. I'm able to receive and make free calls to the U.S. so you will have no problem there.

Also, you should be able to set up everything first and then send the device here. After the device is attached to your OBI account, you'll be able to even change most settings after you send the device.