Print Page - Cannot dail Extension

Title: Cannot dail Extension
Post by: tshumard on April 05, 2012, 07:09:40 AM

I use my obi110 for conference calls a lot, and about 75% of the time I am unable to enter the meeting ID. It always seems to miss numbers (even if I hold the tone longer or wait longer between key presses). Is there any tweak?

For example:

I dial 800-555-5555
then it asks me to enter meeting ID, and I type in 1288696
It tells me that 28866 is not a valid meeting.

I try again, and type 1288696
It tells me that 28696 is not a valid meeting.\

Thanks for your help!

Title: Re: Cannot dail Extension
Post by: RevKev on April 05, 2012, 05:07:33 PM

You can try changing X_UseFixedDurationRFC2833DTMF or DTMFMethod under ITSP Profile X -> General.

Title: Re: Cannot dail Extension
Post by: Stewart on April 05, 2012, 07:20:44 PM

For the Phone port, try changing DTMFRxMode to Software.

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General Support => Installation and Set-Up (Devices) => Topic started by: tshumard on April 05, 2012, 07:09:40 AM