OBiTALK Community

General Support => Day-to-Day Use => Topic started by: HenriqueBR on April 15, 2012, 12:06:53 PM

Title: cant cancel incoming call
Post by: HenriqueBR on April 15, 2012, 12:06:53 PM
hi,

I simply cannot cancel an incoming call, usually I could press the end key on my phone and it would hangup. Now the key does nothing.

I have a cordless panasonic phone, and when there is someone calling me, I can see through the syslog that the end key does nothing.
Title: Re: cant cancel incoming call
Post by: RonR on April 15, 2012, 12:26:04 PM
If you're trying to refuse a call and either ignore it or immediately send it to voicemail like you can on many cell phones, there's no way to do the same thing with an OBi (or even a landline for that matter).  The END key on a cordless phone normally simply disconnects a call that's in progress but does nothing if you haven't yet answered the incoming call.  I suppose the END key on a cordless phone could immediately cause an internal answering machine to pick up and take the call, but this would be a feature/function of the cordless phone and not the OBi.
Title: Re: cant cancel incoming call
Post by: HenriqueBR on April 15, 2012, 05:22:59 PM
before the obihai I used to press the end key to not answer a call, perhaps it wouldn't drop the call, but simply stopped ringing

can this be achieved with obihai?
Title: Re: cant cancel incoming call
Post by: RonR on April 15, 2012, 05:25:10 PM
Not that I'm aware of.  My guess is whatever you were doing is part of the phone and not the service or device it's connected to.
Title: Re: cant cancel incoming call
Post by: Rick on April 16, 2012, 06:17:58 AM
Quote from: HenriqueBR on April 15, 2012, 05:22:59 PM
before the obihai I used to press the end key to not answer a call, perhaps it wouldn't drop the call, but simply stopped ringing

can this be achieved with obihai?

When I hit the Off/End key on my home phone, that handset stops ringing, although the other handsets in the house continue to ring.
Title: Re: cant cancel incoming call
Post by: RonR on April 16, 2012, 08:29:18 AM
Quote from: Rick on April 16, 2012, 06:17:58 AM
Quote from: HenriqueBR on April 15, 2012, 05:22:59 PM
before the obihai I used to press the end key to not answer a call, perhaps it wouldn't drop the call, but simply stopped ringing

can this be achieved with obihai?

When I hit the Off/End key on my home phone, that handset stops ringing, although the other handsets in the house continue to ring.

That's what I was suggesting -- it simply mutes the ringer on that paticular phone and does nothing else.
Title: Re: cant cancel incoming call
Post by: HenriqueBR on April 23, 2012, 05:09:54 AM
the funny thing is, when the incoming call is from the land line the end key mutes the phone successfully, when it comes from the obihai it doesn't, isn't there a way to enable this?