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General Support => Installation and Set-Up (Devices) => Topic started by: west on May 14, 2012, 09:12:39 PM

Title: OBI 202 + Sonicwall router doesn't work
Post by: west on May 14, 2012, 09:12:39 PM
Hi-
Just received an obi 202, but it does not want to get DHCP from my sonicwall pro-series router. There are over 50 other different devices on this router and none of them have ever had any issue with DHCP. I also tried setting up static IP, and it still does not connect to the internet (**9222222222 gives a busy tone)

So... is there a port I need to open an NAT to the OBI 202?

I can't believe I'm the only one who can't get this thing to work behind a firewall.
Title: Re: OBI 202 + Sonicwall router doesn't work
Post by: west on May 14, 2012, 09:48:37 PM
More features that don't work: According to the OBI manual, I can manage the device using the web browser.
Unfortunately, this also does not work.

I have configured my device to be 192.168.3.7 and when I point my browser to this address, I get a timeout. Also- not pingable. when I dial ***1, the device claims to be at 192.168.3.7, but I think it is not working as advertised.




Title: Re: OBI 202 + Sonicwall router doesn't work
Post by: RonR on May 14, 2012, 09:50:13 PM
**9222222222 should get a "There is no service available to complete your call" message if there's an Internet connection problem.  A busy usually indicates a dialing problem.

See if changing the OBi's Ethernet port from the default 10 mb/s half-duplex to 100 mb/s full-duplex helps:

1. Dial *** 0

2. Enter option 27 and press #

3. Press 1 to set a new value

4. Enter a value of 1 and press #

5. Press 1 to confirm/save

6. Hang up

7. Wait for the OBi to reboot
Title: Re: OBI 202 + Sonicwall router doesn't work
Post by: RonR on May 14, 2012, 09:51:55 PM
Quote from: west on May 14, 2012, 09:48:37 PM
More features that don't work: According to the OBI manual, I can manage the device using the web browser.
Unfortunately, this also does not work.

I have configured my device to be 192.168.3.7 and when I point my browser to this address, I get a timeout. Also- not pingable. when I dial ***1, the device claims to be at 192.168.3.7, but I think it is not working as advertised.

If you can't get an IP address via DHCP, it's not surprising that setting a static IP address doesn't work either.
Title: Re: OBI 202 + Sonicwall router doesn't work
Post by: Billt928 on May 15, 2012, 03:35:33 AM
I was having similar issues, I fixed the issues by using the phone handset to change the OBI 202 from router mode to bridge mode then all has been working as it should.

This information can be found in the admin manual on pg 28

1. Dial *** 0

2. Enter option 31 and press #

3. Press 1 to set a new value

4. Enter a value of 1 and press #

5. Press 1 to confirm/save

6. Hang up

7. Wait for the OBi to reboot

Hope this helps
Title: Re: OBI 202 + Sonicwall router doesn't work
Post by: west on May 16, 2012, 09:40:58 AM
Unfortunately, none of these fixes work.