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General Support => Day-to-Day Use => Topic started by: VOIPisGreat on May 18, 2012, 09:00:32 PM

Title: How to configure DTMF sent from Gateway?
Post by: VOIPisGreat on May 18, 2012, 09:00:32 PM
I have Google Voice on SP1 and it send DTMF without issue.

I have callcentric on SP2 for incoming call only. I also setup a gateway with voip.ms. When I call out using the gateway IVR totally ignore the DTMF sent. I tried all the DTMF settings on voip.ms web site and in obi (ITSP Profile B->DTMFMethod) none of them work.

Does anyone have any idea how I can get DTMF to be sent probably on the voip.ms gateway? Thank you. 
Title: Re: How to configure DTMF sent from Gateway?
Post by: pc44 on June 09, 2012, 12:09:19 PM
Hi VOIPisGreat,

I assume you have also tried enabling the X_UseFixedDurationRFC2833DTMF setting under ITSP Profile -> General?  (ITSP Profile A or B or Both, depending on which one you're using)

It may not help you out, but it did resolve issues for me some time ago :-\
pc44
Title: Re: How to configure DTMF sent from Gateway?
Post by: VOIPisGreat on June 13, 2012, 12:17:50 AM
Quote from: pc44 on June 09, 2012, 12:09:19 PM
Hi VOIPisGreat,

I assume you have also tried enabling the X_UseFixedDurationRFC2833DTMF setting under ITSP Profile -> General?  (ITSP Profile A or B or Both, depending on which one you're using)

It may not help you out, but it did resolve issues for me some time ago :-\
pc44

Yes, I have tried that, it didn't resolve my problem, I couldn't get DTMF to work outside of GV on SP1.