OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: minniemae on May 20, 2012, 06:23:33 AM

Title: Calls in to GV# go straight to voicemail and don't ring OBI100
Post by: minniemae on May 20, 2012, 06:23:33 AM
When I call in to GV# from a cell phone the OBI phone in my house rings once. However, I didn't hear any ring on the cell phone I used, it just went straight to voicemail. 

What's strange is that I can make outbound calls from my OBI phone just fine.

Help!
Title: Re: Calls in to GV# go straight to voicemail and don't ring OBI100
Post by: RFord on May 20, 2012, 11:44:38 AM
Do you have your Cell Phone as one of the "Forwards calls to:" phones on your GV Phone Settings?

What about your contact list?  Is the Cell phone one of your contacts and the settings set to go directly to voicemail?
Title: Re: Calls in to GV# go straight to voicemail and don't ring OBI100
Post by: jimates on May 21, 2012, 12:31:13 AM
do you have call forwarding enabled on the Obi?

if yes to RFord's question, do you have conditional call forwarding enabled on the cell phone?