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General Support => Installation and Set-Up (Devices) => Topic started by: tome on June 02, 2012, 05:40:05 AM

Title: Verify number from GV on remote Obi
Post by: tome on June 02, 2012, 05:40:05 AM
I have an existing (working) Obi at a remote location.  I want to add a new forwarding number to the associated GV account.  Google wants to ring the phone there to have me enter two digit verification code.   I am trying to think of an easy way to have this call forwarded to either my other (local) Obi, or a my cell phone so I can verify the number.  

I tried setting CallForwardUnconditionalNumber and CallForwardUnconditionalEnable in the SP1 Service options but this didn't work.  I tried using a cell phone number as well as putting in the local Obi # (prefixed with **9) but neither worked.  Not sure why, but is there another way to do what I want?

EDIT:  I realized it was SP2 that would be ringing, not SP1.  But still adding CallForwardUnconditional* didn't cause the incoming call to be forwarded (for some reason)....

Tom
Title: Re: Verify number from GV on remote Obi
Post by: tome on June 02, 2012, 06:58:14 AM
Attached is the call status when GV tries to call for verification. The incoming call (on SP2) has the Peer Number of my main GV account number (see attachment:  Number changed to AAABBBCCCC).   Not sure if that matters...

Tom

(http://bgp.nu/~tom/pub/obi-stat.jpg)
Title: Re: Verify number from GV on remote Obi
Post by: Stewart on June 02, 2012, 08:05:35 AM
The call was only routed to the Phone port, so recheck the forwarding settings; perhaps they were not saved.

However, I wouldn't push my luck to get DTMF through that path.  Just temporarily disable SP2 and set up a softphone or other device at your present location to register to that account.  You should then get the verification call directly.
Title: Re: Verify number from GV on remote Obi
Post by: tome on June 02, 2012, 12:33:01 PM
Quote from: Stewart on June 02, 2012, 08:05:35 AM
The call was only routed to the Phone port, so recheck the forwarding settings; perhaps they were not saved.

However, I wouldn't push my luck to get DTMF through that path.  Just temporarily disable SP2 and set up a softphone or other device at your present location to register to that account.  You should then get the verification call directly.

Good idea, thanks.   I disabled Callcentric on the Obi and set it up on X-Lite on my computer, verified the number and put everything back.

Tom