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General Support => Installation and Set-Up (Devices) => Topic started by: raj123 on June 09, 2012, 01:58:28 AM

Title: Solid Red Light - No Dial Tone, No other lights
Post by: raj123 on June 09, 2012, 01:58:28 AM
Guys,

Need some help here..I just plugged in a Obi110 and I see a solid red light. The internet connectivity light blinks green once in a while. There are no lights ON for Telephone & Telco lines
Tried factory reset - doesn't seem to work.
I have checked for the ethernet connectivity - seems fine.

Thanks in advance.
Title: Re: Solid Red Light - No Dial Tone, No other lights
Post by: pc44 on June 09, 2012, 03:25:52 PM
Hi Raj123,

You mentioned that the ethernet connectivity seems fine.  Are you able to log in to the OBI unit via its IP address?  If so, check Status -> System Status to see what's up and what's down.  If you can access the OBI this way, you may also be able to update/flash the latest firmware under System Management -> Device Update.

pc44
Title: Re: Solid Red Light - No Dial Tone, No other lights
Post by: carl on June 09, 2012, 06:26:46 PM
If the power indicator is red it might be IMHO a power adapter issue. Contact Obihai support.
Title: Re: Solid Red Light - No Dial Tone, No other lights
Post by: raj123 on June 11, 2012, 07:03:03 PM
All,
Thanks for the comments. I ended up calling Amazon and got a replacement device. Now, the new device is working fine.
Thx
Title: Re: Solid Red Light - No Dial Tone, No other lights
Post by: pc44 on June 11, 2012, 07:21:12 PM
Sounds great :)  Glad to hear it !!

pc44
Title: Re: Solid Red Light - No Dial Tone, No other lights
Post by: PeterGreece on July 04, 2012, 06:44:55 AM
I had the same problem, same solution too!.
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