OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: falcon on July 08, 2012, 12:51:17 PM

Title: Newbie - need help please!
Post by: falcon on July 08, 2012, 12:51:17 PM
OK, here's the rundown...

Obi 100, plugged into wireless router. Everything fine.

Signed up with Callcentric. Set up on obi website. No dial tone now!

Using my regular house phone that I used when I first plugged the Obi100 in and registered.

What am I missing? What should I do next?

thanks in advance!
Dave
Title: Re: Newbie - need help please!
Post by: Stewart on July 08, 2012, 01:14:53 PM
A working OBi, even if mis-configured, should give dial tone.

Try a reboot first, and confirm that the phone and cord are ok.

If no luck, report the state of all indicator lights, when the phone is on hook and when it is off hook.

Does the device show as on-line on OBiTalk portal?  If not, does your router "see" it?  If so, can you log into its web page?  If so, report what is shown for System Status and Phone Status.