OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: litensten on July 12, 2012, 11:33:05 AM

Title: How to get notified when service is unavailable (eg. cannot register with SIP)?
Post by: litensten on July 12, 2012, 11:33:05 AM
How do I get notified by email when service is unavailable?

If I can get immediate notification of system issues it would make the service much more reliable.

Thanks.  ;D
Title: Re: How to get notified when service is unavailable (eg. cannot register with SIP)?
Post by: pc44 on July 12, 2012, 04:08:23 PM
Hi litensten,

I am unaware of this ability with the present OBI products/firmwares.  Apart from someone rigging a script/program to read syslog outputs and use an smtp server to notify when SIP registration fails, you might want to mention this in the Feature Requests Forum (http://www.obitalk.com/forum/index.php?board=7.0).

Perhaps someone else will have some other ideas to accomplish this.

It's not a bad idea! :)
pc44
Title: Re: How to get notified when service is unavailable (eg. cannot register with SIP)?
Post by: litensten on July 12, 2012, 05:45:01 PM
I asked my service provider (anveo) the same question.
They also do not have this function, they suggested I try their API for now.
In the meantime they've added it to their feature request list.

Just surprised that this isn't a common feature.
Title: Re: How to get notified when service is unavailable (eg. cannot register with SIP)?
Post by: Clive on July 13, 2012, 02:20:14 PM
Surely this is down to the sip service provider to notify if their service is down, but how many actually admit it's down if it's only for a few minutes. Then again, what if it's just the OBi that needs rebooting. Who's going to send you the email then?
Title: Re: How to get notified when service is unavailable (eg. cannot register with SIP)?
Post by: litensten on July 13, 2012, 05:27:11 PM
OBi should be able to tell the difference between rebooting itself or failure to connect to SIP server after x tries.

Its simple, when service is interrupted due to SIP server error, OBi would send an email to notify user that service may be down. That's all.