OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: wiseguy on July 26, 2012, 06:34:47 PM

Title: SIP error 408
Post by: wiseguy on July 26, 2012, 06:34:47 PM
Can't seem to find the answer to my question on here. Have the ObiAPP installed and running, have X-Lite setup per the instructions but it won't connect - get the SIP error 408. I've turned off my firewall on the computer, still doesn't seem to be doing the trick. The OBion iPhone app works, so I don't think it's a router issue. Anybody have any suggestions?
Title: Re: SIP error 408
Post by: pc44 on July 29, 2012, 09:39:39 AM
Hi wiseguy,

Perhaps you could tell us your current configuration inside the OBiAPP and inside X-Lite.  Just block out any personal info/numbers with xx's.

If the Obion app is working via the same wireless network/router, then we probably should take another close look at your ObiAPP settings and your X-Lite settings.  408 - Request Timeout
(https://support.counterpath.com/default.asp?W25)
Let us know,
pc44
Title: Re: SIP error 408
Post by: wiseguy on July 29, 2012, 05:37:54 PM
Thanks for the reply pc44. Here is the current configuration (I've tried several different combinations).

X-Lite
(http://farm8.staticflickr.com/7130/7672908522_c787c308ca.jpg)
(http://farm8.staticflickr.com/7266/7672908702_ebf2f8c71a.jpg)
(http://farm8.staticflickr.com/7129/7672908840_2b5c158566.jpg)
(http://farm9.staticflickr.com/8160/7672909016_8186262678.jpg)
(http://farm9.staticflickr.com/8148/7672909168_fbeba23aba.jpg)

OBiAPP
(http://farm9.staticflickr.com/8013/7672909762_96c2e3300f.jpg)
(http://farm8.staticflickr.com/7267/7672909942_cecc02d62b.jpg)
(http://farm9.staticflickr.com/8017/7672909618_acfca66d16.jpg)

Hope this helps! Thanks!
Title: Re: SIP error 408
Post by: QBZappy on July 29, 2012, 07:05:33 PM
wiseguy,

Register with domain and receive calls
Proxy Address 124.0.0.1 <- Are you sure about this?
Title: Re: SIP error 408
Post by: pc44 on July 30, 2012, 06:11:04 AM
Quote from: QBZappy on July 29, 2012, 07:05:33 PM
Proxy Address 124.0.0.1 <- Are you sure about this?

Good call QBZappy!  That's the same thing that jumped out at me... 124 instead of 127.

That should solve it,
pc44
Title: Re: SIP error 408
Post by: wiseguy on August 22, 2012, 05:44:32 PM
Quote from: QBZappy on July 29, 2012, 07:05:33 PM
wiseguy,

Register with domain and receive calls
Proxy Address 124.0.0.1 <- Are you sure about this?

Wow, can't believe I didn't catch that. Well now I corrected it and I'm getting an error now. "Account failed to enable, Account: OBiAPP could not be enabled. Unknown error. Contact your administrator."

Now if I uncheck register with domain and recieve calls it says the account is enable, phone is ready. But when I dial a number it says it's dialing but also shows an incoming call on my x-lite with my obi number. What's going on here?
Title: Re: SIP error 408
Post by: GregoryZ on August 22, 2012, 08:15:59 PM
Hey Wiseguy,

You'll find post on here that I have given up on using the OBiAPP.  But I'm willing to do what I can to help ya.

One thing I would try is to Un-check the >Topology > Use Range of Ports.

I had luck specifiying the Port in both places 127.0.0.1:5060

Also in the OBiAPP itself, I've played with the >Advanced >IP Address.  Some of the SoftPhones I've used it worked when I set one or both from the Default to the IP address that appears in the drop-drown. (Your computer's IP Address).

Of course keep in mind, that you should always start the OBiAPP before starting X-Lite.

Good Luck, and keep us posted.  I'm trying to find someone who is able to get this all to work correctly.

I'm thinking we need to start a whole new Topic Thread just for the OBiAPP set-up.  :)

-G

Title: Re: SIP error 408
Post by: QBZappy on August 22, 2012, 08:31:30 PM
GregoryZ,

I was just writing the same thing. You and pc44 have taken speed typing courses, I can tell.  :D

Quote from: GregoryZ on August 22, 2012, 08:15:59 PM
One thing I would try is to Un-check the >Topology > Use Range of Ports.

Mine works without any check mark in that setting.

Domain = 127.0.0.1:5060 (whatever port set up in the OBiAPP)
Proxy address: sip:127.0.0.1:5060 (whatever port set up in the OBiAPP)

My rport is unchecked (Don't know if that makes a difference)

I don't think it can work without putting a check mark in the:
Register with domain and receive incoming calls

This setup works for me.

Title: Re: SIP error 408
Post by: GregoryZ on August 22, 2012, 08:37:41 PM
Speed: Good
Accuracy: Fair, but needs improvement.
Sencerity: Excellent!

I think you explain things better then I do, QBZappy.   8)

-G
Title: Re: SIP error 408
Post by: GregoryZ on August 22, 2012, 08:53:14 PM
Quote from: GregoryZ on August 22, 2012, 08:15:59 PM

I'm thinking we need to start a whole new Topic Thread just for the OBiAPP set-up.  :)

-G

OOOPS!  There is Already a Thread for the OBiAPP  http://www.obitalk.com/forum/index.php?board=9.0 (http://www.obitalk.com/forum/index.php?board=9.0)

My Bad.