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General Support => Installation and Set-Up (Devices) => Topic started by: Obvdobi on August 01, 2012, 04:51:42 PM

Title: VOIP.ms on SP2 shown as registered, but VOIP.ms shows no.
Post by: Obvdobi on August 01, 2012, 04:51:42 PM
I have a VOIP.ms on SP2 shown as registered, but when I go to VOIP.ms, the connection status shows 'No registration found'.

Whenever I make a call through SP2, call won't go through. "The number you dialed xxxxxxxx has not received a response from the service provider."

This problem happened for quite a while. I can logon to obitalk.com and re-configure SP2, the connection status will be correct for both obi and voip.ms. But on the second day, it becomes the situation I mentioned at the beginning.  

This sounds like a Obi problem, right? What should I do to make sure the obi's registered status really means registered status on the VOIP service provider?

_______________________________
Update with solution:

I found out what's wrong and here is my post on another thread:

After searching through google, opening certain port forwarding from my router, it is still not working.

Some tips from DSLreports.com helped me to fix the problem. The obi box stay connected to VOIP.ms correctly now.

Solution: I use Tomato firmware on my ASUS  RT-N16 router.  The default for UDP timeout is set as: Unreplied 30 secs, ASSURED 180 secs.  After changing Unreplied to 10 and Assured to 300, the box stay connected to voip.ms.

Hope it helps.
Title: Re: VOIP.ms on SP2 shown as registered, but VOIP.ms shows no.
Post by: maddawg on August 01, 2012, 06:22:31 PM
I have voip.ms and not having this issue.  What server are you using?  Also, did  you enter info in all the right places.
Title: Re: VOIP.ms on SP2 shown as registered, but VOIP.ms shows no.
Post by: Obvdobi on August 02, 2012, 06:24:16 PM
I have it on SP2 and it works occasionally. Is there a log to see what's going on?