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OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Hortoristic on August 05, 2012, 08:24:04 PM

Title: Auto Attendant making a new call is using SP2 instead of Sp1
Post by: Hortoristic on August 05, 2012, 08:24:04 PM
When my daughter calls my Canadian DID, my auto attendant prompts her and she selects option 2 to make a new call.  This new call is going out on SP2 (voip.ms) instead of SP1 (GV).  How can I tell AA to make new calls on SP1 instead of SP2?
Title: Re: Auto Attendant making a new call is using SP2 instead of Sp1
Post by: QBZappy on August 05, 2012, 08:41:10 PM
Hortoristic,

Voice Service->Auto Attendant->PrimaryLine = SP1 Service

Don't forget that the speed dials can be setup if she is frequently dialing the same numbers.
eg: **115145551212 (**1 will force it over SP1) Must be dialed as, speed dial number+#.
Title: Re: Auto Attendant making a new call is using SP2 instead of Sp1
Post by: Hortoristic on August 05, 2012, 08:55:01 PM
Works perfect!  Thanks!
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