Bulk911.com only charges $0.72 per telephone number. And you only need to setup 1 number as long as the device uses the same google number every time you call 911. It is easy to setup there 911 and they will send you detailed instruction for an obi if you ask. Here is a quick setup guid minus all the hand holding that is in there instructions.
Register your google voice number on your first line (sp1) with the address your device is located on the Bulk911 site.
Enter OBI Expert and Click on "Phone" On the far left under "Physical Interfaces"
Uncheck "ObiTalk Settings" and "Device Default" for OutboundCallRoute and replace
the current entry with
{([1-9]x?*(Mpli)
):pp},{(<#:>):li},{(<911:14242798234>):sp1},{(<922:14242798235>):sp1},
{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)
):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
Submit then reboot your obi.
dial 922 to test that they are attaching the address you gave them for you google voice number.
*This string is setup to use line 1 for all 911 calls. To use line 2 change to sp2 after the 911 and 922 entries in the string above. The 922 entry is only for testing and can be removed after you have tested that they have the address info correct.
This is something I inquired about a while ago. Instead of having to configure a sip service on the device, it uses our caller id. This will allow those of us that don't have an empty slot for a sip service (we use both sp1 and sp2 for google voice numbers) to get 911 service.
My previous post about this type of 911 service
http://www.obitalk.com/forum/index.php?topic=3109.msg20868#msg20868
OK, some clarification on this service.
Do not go to bulk911.com and sign up. You need to sign up at http://www.gv911.com/
Designed for VoIP users who would need to be able to dial 911 and reach a live local Police / Fire Department dispatcher in case of an emergency.
We keep a simple website to underscore that simplicity is the goal in everything we do.
•US and Canadian addresses supported
•Compatibility:
◦OBI 100
◦OBI 110
◦OBI 202
•Adding a Telephone Number to the DB takes 2 simple steps:
◦Enter a number and address into a form
◦Address is validated, and entered into system
•Sign Up for a FREE Account and see how the process works
•Simple and upfront billing, with a rate of $12 per TN per year
•Moves/Adds/Changes are free
•Easy payments through PAYPAL with instant access and credit to your account
•No catch guaranteed
Billing:
We have a simple billing structure as explained below
•Your rate per Telephone Number added to the E911 DB is: $12.00 per year
•When a TN is added to the E911 DB, immediately $12.00 is deducted from your account, which covers the cost of service from the date of activation until 11:59PM of the same day of the next calendar year
•Next year, $12.00 is dedcuted from your account which will cover the cost of service for the entire calendar year
•In the event that there is not enough funds in your account to cover the cost of service for the year, service may be disrupted
•There is no refunds or pro-rating of fees
•There is no cost for editing an address in the E911 DB
Test Calls:
For testing your E911 number, we strongly recommend calling our E911 DB Verification service by calling 922 which will verify your Caller ID number and the adddress that would be used in case of a real emergency call
In the rare case that you wish to speak to a live emergency operator to verify the information that the operator receives, pleaes use the script below. Please note that some localities require you to schedule E911 test calls in advance and will charge penalties otherwise. You should check with your local authorities before placing any unscheduled E911 test calls. Do not call during the busy hour of lunch or between 4:00-6:00pm. Try to call during off hours such at 6:00am.
•Hello, this is a non-emergency call, I'm making a Voice-Over-IP test call. Do you have a moment to verify my emergency information or can we schedule a later time to do so?
•Did you receive ANI information? What number do you show? (confirm that this matches the caller-ID/DID number that you expected to send)
•Were you able to retrieve ALI information? Can you verify the address that is displayed? (confirm that this matches your intended emergency address)
•Do you show my Call Back Number? (confirm that this matches the caller-ID/DID number that you expected to send)
•Does the information on your display appear in the proper fields? (the operator should answer yes, which confirms that none of the information fields appeared ordered incorrectly, e.g. the street number in the city field)
•Thank you for your time, we may be placing a couple more test calls today...
Any reason why gv911 is preferred over bulk911? It's almost 33% more expensive, $12/y versus $8.64/y.
actually is is 39% more.
I sent an email to them asking about configuration of the Obi using the alternate number for 911 setup as described by Tazman. They said sign up at gv911 for that configuration.
bulk911 has a different setup. I do not know if it can be configured on the Obi without a sip provider.'
911 Instructions using bulk911:
Interconnection Guide:
•Add the IP address of your Softswitch or PBX to SIP Hosts under 911 Dashboard
•Send calls to 911@sip.bulk911.com
◦SRV record is present and recommended
◦E911 SIP Peers in case SRV is not supported:
■199.255.157.199
■108.166.172.199
■UDP Port: 5060
•To verify address as currently in 911 DB, call 922@sip.bulk911.com
•Any call from a number not added to E911 DB will be Rejected with SIP 503
•Ensure that the Caller ID is set to one of following formats:
◦10 Digits, ex: "3109060901"
◦11 Digits, ex: "13109060901"
◦E.164, ex: "+13109060901"
◦Caller ID in any other format will be rejected
•Please make sure that we have a valid Phone Number for the Administrator of your account in case we need to reach you regarding a 911 call
◦A manned Call Center or single point of contact number is required
•It is your responsibility to ensure that calls reach bulk911 in a proper format, and that numbers have been added to the 911 DB prior to an actual Emergency call
Billing:
We have a simple billing structure as explained below
•Your rate per Telephone Number added to the E911 DB is: $0.72
•When a TN is added to the E911 DB, immediately $0.72 is deducted from your account, which covers the cost of service from the date of activation until 11:59PM of the last day of the calendar month
•On the first day of the next month, $0.72 is dedcuted from your account which will cover the cost of service for the entire calendar month
•In the event that there is not enough funds in your account to cover the cost of service for the month, service may be disrupted
•There is no refunds or pro-rating of fees
•There is no cost for editing an address in the E911 DB
Softswitch Config:
Test Calls:
For testing your E911 number, we strongly recommend calling our E911 DB Verification service by calling 922@sip.bulk911.com which will verify your Caller ID number and the adddress that would be used in case of a real emergency call
In the rare case that you wish to speak to a live emergency operator to verify the information that the operator receives, pleaes use the script below. Please note that some localities require you to schedule E911 test calls in advance and will charge penalties otherwise. You should check with your local authorities before placing any unscheduled E911 test calls. Do not call during the busy hour of lunch or between 4:00-6:00pm. Try to call during off hours such at 6:00am.
•Hello, this is a non-emergency call, I'm making a Voice-Over-IP test call. Do you have a moment to verify my emergency information or can we schedule a later time to do so?
•Did you receive ANI information? What number do you show? (confirm that this matches the caller-ID/DID number that you expected to send)
•Were you able to retrieve ALI information? Can you verify the address that is displayed? (confirm that this matches your intended emergency address)
•Do you show my Call Back Number? (confirm that this matches the caller-ID/DID number that you expected to send)
•Does the information on your display appear in the proper fields? (the operator should answer yes, which confirms that none of the information fields appeared ordered incorrectly, e.g. the street number in the city field)
•Thank you for your time, we may be placing a couple more test calls today...
Ah, yes. Registering an IP address that is subject to change, especially on residential broadband, is not a safe way to go.
great way to get E911 *without* any dedicated SPx on the obi.. just wow..
on a different thread, i read that 911 can be mapped to the local non-emergency 10 digit number as well (if that 10 digit # goes to the same 911 dispatch).. that would make it $0 a year i guess .. but is it really worth taking that risk is altogether a different thing..
This is E911. Calling an alternate number is like old 911, it may give them your caller id but nothing else.
Correct, but caller id and https://www.smart911.com/ might work, check to see if available in your area.
i was under the same impression as well until i read jimates post that calling local 10 digit number just gives them the number and no smart911 info (smart911 is enabled/available for my town/zip code). may be i ll call them and ask.
Good idea to check locally.
another useful thread on how smart911 info is shared with PSAPs:
http://gcn.com/Articles/2012/06/11/Can-NextGen-911-catch-up-to-moibile-communications.aspx?Page=3
"..
When a 911 call reaches the PBX or other server handling calls for an answering point using Smart911, the originating number is passed over a serial port connection to the Smart911 server, which is connected to the answering point's local-area network. The server queries the Smart911 database, and if the phone number has a file associated with it the data is returned to the server. The server routes the information to the workstation responding to the call, where it is displayed in a computer window. Only 911 calls initiate the connection, and PSAPs cannot initiate queries of the database.
.."
quick note on caller id going to 911 dispatch: Both Anveo and Callcentric send a different (temporary) number to 911 when a call is made to 911. This temporary number is sent although you may have set your home phone # as callerid for all outgoing calls on their website(s). This could be true for other VOIP providers as well.
I have confirmed this with both of these providers by support tickets.
The downside to this is that if you have a smart911 profile, the info from that profile will NOT be displayed to the 911 dispatch since the 'temporary' number is what is sent to them and not your actual phone number..
Smart911 profile info is provided to PSAP when using gv911.com. Tested successfully with 911 call center.
@lhm, do you have a 'static' ip configured per few earlier posts in this thread? otherwise, would dyndns work?
i guess i may need to switch to gv911 so that it supports smart911, but the static IP requirement is pushing me back a little..
thanks!
Quote from: jimates on September 21, 2012, 06:34:44 PM
This is E911. Calling an alternate number is like old 911, it may give them your caller id but nothing else.
jimates, I signed up for gv911, followed the instructions they provided, and paid via paypal. I did not see an option to add my address on their website, just my phone number. When I dial 922 it repeats my phone number and says it's not provisioned with e911 service. Is there a step I'm missing somewhere?
It is a little vague.
Go to login > Edit 911 Setup> 911 Dashboard:Active TN List> UP Date> Add database info - Name, Address etc.
Quote from: lhm. on January 12, 2013, 07:02:58 AM
It is a little vague.
Go to login > Edit 911 Setup> 911 Dashboard:Active TN List> UP Date> Add database info - Name, Address etc.
That worked, thank you so much!
After setting up gv911, I am no longer able to do 7 digit dialing for numbers in my area code. I get a google voice message saying the call requires a credit balance. But when I dial 1+area code and the number, the call goes through. Is this one of the cons of using gv911? Or is there a way to fix this?
Not related.
A digit map or other config issue on the Obi.
Quote from: lhm. on January 13, 2013, 06:51:11 PM
Not related.
A digit map or other config issue on the Obi.
I changed the digit map to (<911:14242798234>S0|<922:14242798235>S0|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx| 011xx.|xx.|(Mipd)|[^*#]@@.) per the instructions I received from gv911.
This should do what you want:
(<911:14242798234>S0|<922:14242798235>S0|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx|011xx.)
Replace aaa with your local code.
I dropped the last three rules from the DigitMap as they are not useful with Google Voice.
Thanks, the above worked.
- ianobi
THANK YOU!!!!
I don't know how you know how to program these strings but now I don't have to dial area code to call across the street!
It works!
Tinker - welcome to the forum.
Thanks for your kind comments. Most of these digit map rules have a long history. I think that we owe thanks for this one:
<1aaa>[2-9]xxxxxx
Replace aaa with your local code.
To RonR for posts some time ago in this forum.
I'm thinking of buying an Obi 100. Is there a FAQ somewhere on how to set up 911? I want to avoid monthly fees, so I don't mind using non-location based 911 if necessary. Does the OP still apply in this case?
Quote from: BillMcNeal on March 01, 2013, 11:40:45 AM
I'm thinking of buying an Obi 100. Is there a FAQ somewhere on how to set up 911? I want to avoid monthly fees, so I don't mind using non-location based 911 if necessary. Does the OP still apply in this case?
You have multiple choices:
1) Do nothing and call directly.
2) Map 911 to your emergency dispatch center's phone number (posts on the forum about this).
3) Get a E911 service, paying something a month. This is the ONLY option that gives you true E911, where the dispatcher knows your name and address.
Thanks Rick. I bought the 100 and am using Google Voice.
After searching, I used the instructions of an Amazon reviewer:
digitmap: ([1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp)|(Mpli))
OutboundCallRoute:
{([1-9]x?*(Mpli)):pp},{(<#:>)|(<911:1xxxxxxxxxx>):sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
Where xxxxxxxxxx is the dispatch number.
It seems to work, I tested it with a mobile.
What is the code I should change so that a default area code is set up and I only have to dial 7 digits instead of 10 for local calls in my own area code?
Bill,
Your digitmaps look as if they started life in an OBi110. They refer to a Line Port, which you do not have if you have an OBi100. Here is what I recommend for your OBi100. It assumes that GV is SP1 and is also the Primary Line:
Physical Interfaces > PHONE Port > DigitMap:
([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|**1(Msp1)|**2(Msp2)|**9(Mpp)|(Mpli))
Physical Interfaces > PHONE Port > OutboundCallRoute:
{([1-9]x?*(Mpli)):pp},{(<911:1xxxxxxxxxx>):sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}
Where xxxxxxxxxx is the dispatch number.
Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxxS4|011xx.)
Replace aaa with your local code.
This rule in the last DigitMap <1aaa>[2-9]xxxxxxS4 allows for seven digit local numbers. The S4 adds a four second delay. This is in case someone is dialling a ten digit number very slowly and pauses for more that two seconds after the seventh digit, in which case the number would be dealt with as a seven digit number. Some users find this over-cautious and are happy with the standard two seconds allowed between digits. My lack of brain cells causes me to pause in the middle of ten digit numbers to look up the next few digits, so I find it useful :)
Thanks ianobi!
So if I did not want the 4 second delay, I just delete the S4 and the rest remains the same?
Yes, that's correct. You will be left with the default two second delay for that situation.
Please note that I have reinstated "911" into the Phone Port DigitMap. This ensures that 911 is processed instantly and does not rely on other digit maps.
So if we call the dispatch directly, the Smart911 information will not be shown on the 911 computer window. Is it correct?
Quote from: rsriram22 on October 04, 2012, 06:07:14 AM
another useful thread on how smart911 info is shared with PSAPs:
http://gcn.com/Articles/2012/06/11/Can-NextGen-911-catch-up-to-moibile-communications.aspx?Page=3
"..
When a 911 call reaches the PBX or other server handling calls for an answering point using Smart911, the originating number is passed over a serial port connection to the Smart911 server, which is connected to the answering point's local-area network. The server queries the Smart911 database, and if the phone number has a file associated with it the data is returned to the server. The server routes the information to the workstation responding to the call, where it is displayed in a computer window. Only 911 calls initiate the connection, and PSAPs cannot initiate queries of the database.
.."
Quote from: Seattleweather on June 14, 2015, 09:52:27 AM
So if we call the dispatch directly, the Smart911 information will not be shown on the 911 computer window. Is it correct?
Quote from: rsriram22 on October 04, 2012, 06:07:14 AM
another useful thread on how smart911 info is shared with PSAPs:
http://gcn.com/Articles/2012/06/11/Can-NextGen-911-catch-up-to-moibile-communications.aspx?Page=3
"..
When a 911 call reaches the PBX or other server handling calls for an answering point using Smart911, the originating number is passed over a serial port connection to the Smart911 server, which is connected to the answering point's local-area network. The server queries the Smart911 database, and if the phone number has a file associated with it the data is returned to the server. The server routes the information to the workstation responding to the call, where it is displayed in a computer window. Only 911 calls initiate the connection, and PSAPs cannot initiate queries of the database.
.."
Think about it: the Smart911 database is an enhancement that depends on...wait for it...the 911 platform. Calling a non-911 number isn't going to use the features of 911 at all.
Isn't the added capability of Smart911 worth you paying the small cost of working 911 service? It's the most significant enhancement to emergency assistance since the original 911 system was introduced.
https://www.smart911.com/