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General Support => Day-to-Day Use => Topic started by: mish on August 23, 2012, 10:06:48 AM

Title: Obi202 call routing help
Post by: mish on August 23, 2012, 10:06:48 AM
I purchased an Obi202. Here is what I would like to do.

Calls made from Phone 1, if US call (+1) then dial through SP1.
Calls made from Phone 2, if US call (+1) then dial through SP2.
All international calls (011), dial through SP4.
SP4 is to just be an incoming line - calls ringing on this, should ring on Phone 1 and Phone 2. That I can do using the interface quite easily.

Can anybody help? Any pointers?

In the meantime, I will try and make sense of the Obihai admin guide. It felt quite dense at first instance - not their fault, it says the guide is for professionals in the field...

Thank you!
Title: Re: Obi202 call routing help
Post by: Azouz on August 23, 2012, 05:05:30 PM

Calls made from Phone 1, if US call (+1) then dial through SP1.
Log in to your device.
Go to  Physical Interfaces=>Phone 1=> Phone Port=> Digit Map: add this |1xxxxxxxxxxS0|
Explanation: this will save you 3 seconds, basically it tells the device to immediately (S0) dial the number   when you enter the 11th digit, and you don't have to press the # at the end.
Then go to: OutboundCallRoute and add this: {(1xxxxxxxxxx):sp1},{(011xx.):sp4}

Calls made from Phone 2, if US call (+1) then dial through SP2.
All international calls (011), dial through SP4.

Same thing as above.

SP4 is to just be an incoming line - calls ringing on this, should ring on Phone 1 and Phone 2. That I can do using the interface quite easily.
When you configure SP4, check Incoming Calls Will Ring On   Phone 1  Phone 2
Or you can go to Voice Service=>SP4=>X_InboundCallRoute and add this {ph1,ph2}


Hope this will help you, don't hesitate to ask any question.

Thank you!
[/quote]
Title: Re: Obi202 call routing help
Post by: mish on August 25, 2012, 08:15:35 AM
Thanks for the help in decoding the digitmap voodoo.

I see that there are many a codes. And I am wondering as to what is the best, simplified source for learning what the various codes in different places do.
  ITSP Digitcodes,
  Phone 1 and 2 DigitMap, OutboundCallRoute, CallReturnDigitMaps
 
Once I understand that, then I will need to understand what the various codes mean.

And am wondering where I can get some education on that. Any ideas?

Thanks again!



Title: Re: Obi202 call routing help
Post by: Azouz on August 25, 2012, 09:19:43 AM
Use this:
http://www.obihai.com/OBiAdminGuide.htm
Title: Re: Obi202 call routing help
Post by: mish on August 25, 2012, 12:02:46 PM
ok will read through then ask questions if i cannot understand.