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General Support => Installation and Set-Up (Devices) => Topic started by: VOIPisGreat on September 02, 2012, 09:58:02 AM

Title: Distinctive Rings with multiple DID on the same sp?
Post by: VOIPisGreat on September 02, 2012, 09:58:02 AM
I have callcentric setup on sp2 with multiple DID set up on the same account. Is there a way to configure so the ring be different with calls coming into each respective DID? Right now when the phone ring I have no way to tell which number the caller is calling to. Thank you
Title: Re: Distinctive Rings with multiple DID on the same sp?
Post by: QBZappy on September 02, 2012, 10:18:20 AM
VOIPisGreat,
Have a look here. Change the ring pattern.

http://www.obitalk.com/forum/index.php?topic=4013.msg26603#msg26603
Title: Re: Distinctive Rings with multiple DID on the same sp?
Post by: VOIPisGreat on September 02, 2012, 10:27:14 AM
Sorry I am still confused. How do I make obi recognizes which DID is ringing within the same sp? I have 4 DIDs on sp2.
Title: Re: Distinctive Rings with multiple DID on the same sp?
Post by: jimates on September 02, 2012, 10:45:02 AM
I don't think you can change the ring pattern for each DID, only for each trunk.
Title: Re: Distinctive Rings with multiple DID on the same sp?
Post by: QBZappy on September 02, 2012, 12:01:59 PM
I think jim might be correct. In that case you might investigate if CC can unconditionally call forward calls by DID. If so you should be able to send it to another sp (other than the CC slot) on the OBi to configure a different ring pattern. If you had an OBi202, all 4 DIDs could be set up with different ring patterns. Any other model will only allow to identify one DID call.

You're in luck. I think it is also possible to receive the original CID since CC allows for this.
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