Hi,
I have two OOMA Hubs that consistently drop calls, become distorted and have a number of echos. Brand new cable modem and brand new router. I want to use the new Obi202.
Both Newegg reviews are not favorable. We have had enough of OOMA. I'm really close to going back to Vonage.
Should I be equally concerned about these reviews?
Also, how can I port my home numbers to Google Voice. They are not cell phones. Is there a work around to do this?
I really don't want to spend another $80 for an Obi202 with the same results.
Any observations are appreciated.
Regards,
Terry
You may want to do a line quality test first multiple times during the day and average.
How do I do this?
Quote from: tpir72 on September 08, 2012, 12:33:25 AM
How do I do this?
See here: http://voxilla.com/2012/05/30/megapaths-new-speed-test-plus-is-a-valuable-free-tool-for-voip-users/
OK, here's the test results. Two of the four tests failed the onsistancy check @ an average of 50%.
Download speed
* 14500 Kbps
Upload speed
* 5381 Kbps
D/load COS
* 55 %
U/load COS
* 68 %
Min RTT
* 58 ms
Max RTT
* 66 ms
Avg RTT
* 61 ms
RTT Consistency
* 87 %
Max Delay
* 224 ms
Avg Delay
* 1 ms
Effective Speed
* 16985 Kbps
Route Speed
* - Kbps
Forced Idle
* 50 %
Route Conc
* 1.1
Download test
* s
Upload test
* s
Test
voipqualitytest
Download speed
* 14556 Kbps
Upload speed
* 5476 Kbps
D/load COS
* 62 %
U/load COS
* 44 %
Min RTT
* 56 ms
Max RTT
* 65 ms
Avg RTT
* 60 ms
RTT Consistency
* 86 %
Max Delay
* 195 ms
Avg Delay
* 1 ms
Effective Speed
* 17108 Kbps
Route Speed
* - Kbps
Forced Idle
* 50 %
Route Conc
* 1.1
Download test
* s
Upload test
* s
Test
voipqualitytest
Download speed
* 14793 Kbps
Upload speed
* 4757 Kbps
D/load COS
* 50 %
U/load COS
* 42 %
Min RTT
* 59 ms
Max RTT
* 71 ms
Avg RTT
* 64 ms
RTT Consistency
* 83 %
Max Delay
* 223 ms
Avg Delay
* 1 ms
Effective Speed
* 17922 Kbps
Route Speed
* - Kbps
Forced Idle
* 54 %
Route Conc
* 1.2
Download test
* s
Upload test
* s
Test
Los Angeles
DOWNLOAD SPEED
15.96Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
3.6Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
47ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
5ms
Jitter: the variation over time of the latency across a network.
New York
DOWNLOAD SPEED
15.96Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
3.67Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
93ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
3ms
Jitter: the variation over time of the latency across a networ
Chicago
DOWNLOAD SPEED
16.95Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
5.2Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
80ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
1ms
Jitter: the variation over time of the latency across a network.
San Francsico
DOWNLOAD SPEED
16.61Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
5.22Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
34ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
10ms
Jitter: the variation over time of the latency across a network.
Seattle
DOWNLOAD SPEED
13.58Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
4.96Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
46ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
2ms
Jitter: the variation over time of the latency across a network.
Dallas
DOWNLOAD SPEED
10.69Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
4.6Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
71ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
2ms
Jitter: the variation over time of the latency across a network.
Atlanta
DOWNLOAD SPEED
9.96Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
3.85Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
84ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
2ms
Jitter: the variation over time of the latency across a network.
Washington D.C.
DOWNLOAD SPEED
9.72Mbps
Download Speed: the maximum quantity of information that can be received by your computer from the Internet.
UPLOAD SPEED
4.18Mbps
Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.
PACKET LOSS
0%
Packet Loss: occurs when data units, or packets, fail to reach their destination.
LATENCY
96ms
Latency: the time it takes for a packet of data to make a round trip between two designated points.
JITTER
5ms
Jitter: the variation over time of the latency across a network.
Here's a second test: http://voipqualitytest.com/
Run it, wait until it completes, and have a look at the summary tab for the Connection Summary/Test Audit Report. Then read through the explanations and suggestions. Click on the things it points out as potential problems.
There's no need to post the results here, I don't know what to tell you to do or try next, the idea is 'teach a man to fish so he can feed himself' rather than 'give him a fish for so he can eat for a day.' However, some general suggestions might help: Is it your home network, it it your firewall, do different DNS servers help, is the problem with your ISP?
From your original post:
> how can I port my home numbers to Google Voice. They are not cell phones. Is there a work around to do this?
There are boat loads of explanations around, including on here (one example (http://www.obitalk.com/forum/index.php?topic=1051.0)) explaining how this works. To summarize without the details, GV only ports from a few select call/mobile carriers (TMobile, Verizon, AT&T etc.). This (http://support.google.com/voice/bin/answer.py?hl=en&answer=1065667&ctx=cb&src=cb&cbid=-1x337grbgteon) is the official explanation from GV. So you have to port in two steps, landline to TMobile (or whatever), then TMobile to GV. There's no guarantee that a number ported to TMob can be ported to GV (some 'rate centers' are not served), the only way to tell is to try it, worst case is you have to port back to a landline or to a different VoIP provider.
There's also the GV Forum for 'Porting a Number to Google Voice' here (http://productforums.google.com/forum/#!categories/voice/porting-a-number-to-google-voice), see for example (http://productforums.google.com/forum/#!category-topic/voice/porting-a-number-to-google-voice/tfsK6zZRHJc)this person who did it.
Thank you very much!
This was a perfect setup link for GV:
There are boat loads of explanations around, including on here (one example) explaining how this works http://www.obitalk.com/forum/index.php?topic=1051.0 (http://www.obitalk.com/forum/index.php?topic=1051.0)
Regards,
Terry