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General Support => Installation and Set-Up (Devices) => Topic started by: ikvirsingh on September 10, 2012, 07:10:43 PM

Title: Caller ID not working on Obi202
Post by: ikvirsingh on September 10, 2012, 07:10:43 PM
Hello,

I purchased an Obi202 and set it up for use with VoIP.ms. I went into the Voice Services -> SP1 Services and set a Caller ID Name and submitted the changes. However, when I call a number, I do not see the Caller ID name that I had set. I even checked my call detail records on VoIP.ms and do not see the Caller ID on there either. I know Caller ID works because prior to getting the Obi202, I had a Cisco SPA112 which worked when I set a Caller ID on that ATA. Any ideas ???

Thanks.
Title: Re: Caller ID not working on Obi202
Post by: ikvirsingh on September 10, 2012, 07:35:51 PM
Weird. I can see the Caller ID now on my VoIP.ms call logs but not on the phone where I am receiving the call. I'm also using premium routing.
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