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OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Jason_TX on September 26, 2012, 08:44:49 PM

Title: Anyone has issue using Obi100 in Canada recently?
Post by: Jason_TX on September 26, 2012, 08:44:49 PM
I've been using it in Canada for a while and it worked fine. But from yesterday, my Obi100 cannot register to server any more. The internet is on, everything is plugged in as before. The phone light is not on at all. So I cannot make any call, either using GV or just call another Obi number. I checked online, it shows the device is offline.

Anyone has similar problem or just my device is dead, or the service is blocked in Canada?

Thanks for any help.
Title: Re: Anyone has issue using Obi100 in Canada recently?
Post by: QBZappy on September 26, 2012, 09:21:39 PM
Everything working normally in Montreal. No issues.
Title: Re: Anyone has issue using Obi100 in Canada recently?
Post by: corporate_gadfly on September 27, 2012, 08:29:57 AM
No issues in Toronto.
Title: Re: Anyone has issue using Obi100 in Canada recently?
Post by: Jason_TX on September 27, 2012, 03:27:33 PM
Thanks a lot for your information, it seems that the box is dead, I guess.
Title: Re: Anyone has issue using Obi100 in Canada recently?
Post by: QBZappy on September 27, 2012, 04:06:21 PM
Jason_TX,

The power adapters are suspect on these devices. One last effort would be to try another power adapter.
Title: Re: Anyone has issue using Obi100 in Canada recently?
Post by: Jason_TX on September 28, 2012, 08:18:11 AM
Some miracles must happened, after a couple of unplug/plug in, restart last night and gave up, nothing special has done, now it backs online this morning without problem ;D

Have no idea why.....maybe ISP provider's problem? Don't know, using VideoTron in Montreal.

Thanks a lot for you all's help and suggestions anyway~~
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