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General Support => Installation and Set-Up (Devices) => Topic started by: lantern on October 20, 2012, 07:22:39 PM

Title: Trusted caller don't get OBi Attendant
Post by: lantern on October 20, 2012, 07:22:39 PM
I have my cell phone number in Trusted Caller, partcial (with no area code) with "match" enabled. GV is the only SP configured and is my primary line at home. When I call my GV number from my cell phone, the call goes to GV voicemail directly, the phone at home doesn't even ring. I remember it worked before with another cell phone which is also a truested caller, I recently changed the cell number. Did I miss anything in set-up?
Title: Re: Trusted caller don't get OBi Attendant
Post by: jimates on October 22, 2012, 12:08:17 PM
Quote from: lantern on October 20, 2012, 07:22:39 PM
I have my cell phone number in Trusted Caller, partcial (with no area code) with "match" enabled. GV is the only SP configured and is my primary line at home. When I call my GV number from my cell phone, the call goes to GV voicemail directly, the phone at home doesn't even ring. I remember it worked before with another cell phone which is also a truested caller, I recently changed the cell number. Did I miss anything in set-up?
If you recently changed the number at GV it likely set the defaults for the new number. In your forwarding phones list for that phone select -
Edit -> Show advanced settings -> Voicemail access = NO
Title: Re: Trusted caller don't get OBi Attendant
Post by: lantern on October 22, 2012, 03:41:49 PM
That's the exact reason it didn't work, didn't find it when I looked through GV settings. Many thanks!
Title: Re: Trusted caller don't get OBi Attendant
Post by: QBZappy on October 22, 2012, 04:38:23 PM
lantern,

I bit off topic.

Are you related: http://www.imdb.com/title/tt1133985/  :D