Hi there i am having a problem setting up my 110, just wondering if you can help.
i have a free phoneline.ca account and ported my home phone over. my obi rings and rings but i cannot pick up the call. I can pick up on soft phone but not on home phone. port 5060 is open. Also I cannot dial out on that account. Google voice is fine.
can you guide me or point me in the right direction
thanks in advance
Lemthatsme
lemthatsme,
Welcome.
1st thing to do is to disable the Sip ALG setting on your router to remove this a a possible reason for failure.
Thank you but when this is disabled on my router my softphone say disconnected and my SP1 wont register.
lemthatsme,
What is your router brand name/model?
What SP slots are you using for FPL and GV?
Minimal config to get it working with FPL:
ITSP Profile X->ProxyServer = voip.freephoneline.ca
ITSP Profile X->RegistrarServer = voip.freephoneline.ca
Voice Services->SPX Service->SIP Credentials->AuthUserName = 15145551234 (Whatever)
Voice Services->SPX Service->SIP Credentials->AuthPassword = Whatever
Make certain that are different for each SP (A or B)
Voice Services->SPX Service->X_ServProvProfile