Print Page - How to route toll free to sp2?

Title: How to route toll free to sp2?
Post by: david98 on November 08, 2012, 10:24:43 AM

I have OBi 100, sp1 is anveo, sp2 is gv.

I want gv to handle toll-free number. Thanks.

Title: Re: How to route toll free to sp2?
Post by: hwittenb on November 08, 2012, 03:23:19 PM

I believe that if you put the following element in the PhonePort--> OutboundCallRoute
{(1(800|855|866|877|888)[2-9]xxxxxx):sp1}
U.S. toll free calls starting with 1 will go to sp1

If you are bridging calls thru the Automated Attendent then you will need this in its OutboundCallRoute also.

Title: Re: How to route toll free to sp2?
Post by: Lina on January 26, 2013, 12:54:51 PM

I have my sp1 with Anveo and any 1-800#'s that I try to dial out don't go out. They just ring and ring and ring. This is with any toll free number, not just the 800's.

Can anyone help?

Thanks.

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General Support => Installation and Set-Up (Devices) => Topic started by: david98 on November 08, 2012, 10:24:43 AM