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General Support => Installation and Set-Up (Devices) => Topic started by: denon321 on December 03, 2012, 06:06:51 AM

Title: dialing #211# from remote obi
Post by: denon321 on December 03, 2012, 06:06:51 AM
Good day everyone;I have searched the forum for 3 days now looking how to dial the following sequence  #211# from a remote obi;as dialing # at the end triggers the call I get the message :the number you dialed #211 is invalid.
what is needed to do to add # at the end of this invalid number?
thanks a mil for any input.
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 03, 2012, 07:12:37 AM
Come on Guys;please help ;I am sure just about everyone of you knows how to do that.
adding # at the end of  the dialed number ?pleaseeeeeeeee!
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 03, 2012, 07:19:07 AM
#211<#> In the relevant DigitMap means append a # to number #211. In some OBis getting the first # into a number would also be a problem. <#>211<#> should prepend and append a # when 211 is dialled.

Title: Re: dialing #211# from remote obi
Post by: denon321 on December 03, 2012, 07:41:26 AM
thanks a lot  Ianobi, will try and report
regards
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 03, 2012, 07:59:50 AM
{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli},{<#>211<#>}

Hi again Ianobi this is my outbound call route on phone port   above;is this the proper way to add
your proposed syntax at the end?{<#>211<#>}
Title: Re: dialing #211# from remote obi
Post by: QBZappy on December 03, 2012, 08:07:30 AM
denon321,

If what Ian mentioned doesn't work, perhaps put the #211# in a speed dial slot. You can press ex: 5#, the OBi should dial '#211#'. The calling number needs to be setup in the circle of Trust (COT) first. In other words the inbound call route of the receiving call should read something like this:
{(<**1>(5145551111|x.5145552222)):aa}, <--Send calls over SP1
{(<**2>(5145551111|x.5145552222)):aa}, <--Send calls over SP2

You may need to put the # within single quotes '#', as it is a reserved character in the OBi configuration setup.
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 03, 2012, 08:24:28 AM
denon123,

It should go into the relevant DigitMap. Line Port DigitMap if it needs to go out to PSTN, If it needs to route out of sp1 then use:
Service Providers -> ITSP Profile A -> General -> DigitMap.
sp2 is ITSP Profile B etc.

It might look something like:

(<#>211<#>|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 03, 2012, 08:32:10 AM
Hello QBzappy,
thank you for your input:
both obi110 are in the same obi dashboard(therefore in the same circle of trust).
using this:
{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli},{<#>211<#>}
this is my outbound call route on phone port
gives me a busy line tone.
Deleting ,{<#>211<#>} above and
setting up speed dial as per your recommendation  :
i get the aa,dial 2 to dial another number dial my speed dial for #211# (7#)and get "the number you dialed is invalid"
TRYING it again the new Ianobi way
Title: Re: dialing #211# from remote obi
Post by: QBZappy on December 03, 2012, 08:43:47 AM
denon321

The # is a special character, I have a feeling that you need to enclose it in a single quote '#' in the dial plan.

What do you think Ian?
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 03, 2012, 08:49:08 AM
My line port has a xlink device on it. To speed up dialling through it I append # to all my numbers going out to PSTN. I use the format:

xxxxxxxx<#>

It seems to work well with no '  ' required.
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 03, 2012, 09:48:06 AM
Thanks a lot to all :QBzappy and Ianobi.
I will test both solutions later at home and report,as i am at work.
regards
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 04, 2012, 04:04:18 AM
Hi everyone;
I CANNOT get this to work:
I have tried the following on my LINE port digitmap without success:
(<#>211<#>|xxxxxxxS4|1xxxxxxxxxx|xx.)  results in: the number dialed #211  is invalid ;meaning the second # is NOT dialed
(<#>211<#>|xxxxxxxS4|1xxxxxxxxxx|xx.) results in: the number dialed #211  is invalid ;meaning the second # is NOT dialed
(<#>211<#>|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)result: line engaged

(#xxx#|xxxxxxxS4|1xxxxxxxxxx|xx.) result:line engaged


{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli},{<#>211<#>}

same as reported  before

RESUMING scenario:
I am using Obi110 A to dial thru "remote"obi 110 B's  LINE PORT the following sequence  #211#

where is the digimap edited in OBI A ? or OBI B?
sorry for my incompetence and thanks in advance for the help


Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 04:43:10 AM
Looks like one of our classic misunderstandings  :-[

With the rule <#>211<#> I was trying to say that if you dial 211 the digitMap will prepend a # and append a # resulting in #211#

Looks like what you really need is the rule #211<#> If #211 is dialled, then a # will be appended resulting in #211#

Line Port DigitMap should be:

(#211<#>|xxxxxxxS4|1xxxxxxxxxx|xx.)
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 04, 2012, 05:40:42 AM
Thanks again;trying then report
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 04, 2012, 05:56:08 AM
good morning again Ianobi,I tried on obi A and got a busy tone (tried several times) then tried on obi B again and busy tone there must be something I am doing wrong here  digitmap is exactly as written by you
(#211<#>|xxxxxxxS4|1xxxxxxxxxx|xx.)
inbound route left as     ph
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 06:02:39 AM
What is Call History showing?

Meanwhile, I will set up same test here.
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 04, 2012, 06:40:42 AM
Hi here is the call history from OBI A110 the dialing obi:
Call 1   12/04/2012    06:34:14   
Terminal ID   PHONE1                           OBiTALK1
Peer Name      
Peer Number   **9ob200xxxxxx           ob200xxxxxx
Direction   Outbound                           Outbound
06:34:14   New Call   
06:34:21                                      Call Connected
06:34:43   End Call   



Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 06:53:28 AM
I should have listened to myself! From reply #2:

Quote
In some OBis getting the first # into a number would also be a problem.

The first # in your OBi110 connects the Phone Port direct to Line, so the OBi only sees # other digits are dialled on your PSTN line. This is due to <#:> in your Phone Port OutboundCallRoute.

Would you be OK dialling 211 and #211# being sent to line? If so, then this works - I have tested it!

(<#>211<#>|#211#|xxxxxxxS4|1xxxxxxxxxx|xx.)
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 04, 2012, 07:26:08 AM
No do not mind at all; newbie question :
do i put (<#>211<#>|#211#|xxxxxxxS4|1xxxxxxxxxx|xx.)
on obi A and obi B? or only one?
thanks
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 08:18:35 AM
This question is getting a bit scarey now  :o

Do you wish to dial 211 into OBi110A and have #211# come out of OBi110B Line Port to PSTN? I assume that the transfer will be via the OBiTALK network? If so, then I will need to know:

OBi110A > Physical Interfaces -> PHONE Port -> PrimaryLine : (PSTN is default)

OBi110B > Physical Interfaces -> PHONE Port -> PrimaryLine : (PSTN is default)

OBi110B > Voice Service > OBiTALK Service > InboundCallRoute: (ph is default)

Have I understood the question?

Title: Re: dialing #211# from remote obi
Post by: denon321 on December 04, 2012, 08:41:36 AM
Sorry to scare the H... out of you Ianobi but yes that is precisely that:
Dialing out 211 on obi 110 A  and want it to be  sent out as #211# on obi 110B LINE port that has a sim device(gsm) connected to it

OBi110A > Physical Interfaces -> PHONE Port -> PrimaryLine : (PSTN is default)

OBi110B > Physical Interfaces -> PHONE Port -> PrimaryLine : (PSTN is default)

OBi110B > Voice Service > OBiTALK Service > InboundCallRoute: {(290713xxx|200379xxx|200163xxx)>(xx.):LI},{(290713xxx|200379xxx|200163xxx):aa},{ph}

where 200163xxx is Obi A
sorry but did not anticipated that to be an issue
Title: Re: dialing #211# from remote obi
Post by: QBZappy on December 04, 2012, 09:05:26 AM
Ian,

Wouldn't the RonR single stage dialing thingy work here?
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 09:56:27 AM
@ QBZ - Yes, but I'm trying to keep it simple  :)

@ denon321 - Do you dial any numbers from OBi110A direct to the Line Port of OBi110B at the moment? If so what do you dial to achieve this?

Bit short of time here, but will go on for a while - also trying to sort my own OBiAPP problem just now!

Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 10:15:52 AM
Put the new Line Port DigitMap in OBi110B:
(<#>211<#>|#211#|xxxxxxxS4|1xxxxxxxxxx|xx.)
Test by dialling from the phone attached to OBi110B. #211# should go out to PSTN.

Dial OBi110B from OBi110A. Auto Attendant should answer. Select Option 2 then input 211 followed by #. #211# should go out to PSTN. This will test we have OBi110B DigitMap set up correctly.

If those two tests work ok, then we will configure the rest tomorrow!

Title: Re: dialing #211# from remote obi
Post by: ianobi on December 04, 2012, 10:56:07 AM


Tomorrow has just been brought forward a day  :)

Make this change:
OBi110B > Voice Service > OBiTALK Service > InboundCallRoute: {(290713xxx|200379xxx|200163xxx)>(Mli):li},{(290713xxx|200379xxx|200163xxx):aa},{ph}

Change Line Port DigitMap in OBi110A:
(211|xxxxxxxS4|1xxxxxxxxxx|xx.)

Pick a speed dial slot in OBi110A – let's say slot 6 – and put this in that slot:
pp(ob200xxxxxx)
where 200xxxxxx is OBi110B

From OBi110A you will have to dial 6*211, which should result in #211# being sent out of OBi110B.

Due to technical problems, I am unable to test anything just now  >:(

Title: Re: dialing #211# from remote obi
Post by: QBZappy on December 04, 2012, 11:27:32 AM
Quote from: ianobi on December 04, 2012, 10:56:07 AM
Due to technical problems, I am unable to test anything just now  >:(

denon321,

I imagine that Ian is being polite and not saying what really happened. He just sent me a PM saying how his OBi blew up in a puff of smoke testing your dial plan.  Well I suppose you know what to get him for Christmas.  :D
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 05, 2012, 05:53:09 AM
Thanks to both Ianoby and QBzappy;I will certainly keep the christmas idea in mind once i test and confirm as working.
I have not been able to test yet,because there is an electricity problem at remote location.I hope to test in about 3 hours or so and report;until then bye.
Title: Re: dialing #211# from remote obi
Post by: denon321 on December 06, 2012, 02:37:40 AM
It is working 10/10 .You are one hell of a gang  IANOBI and also QBZappy.
I thank you for the patience and help,but words are cheap so will pm you regarding christmas later today
best regards
Title: Re: dialing #211# from remote obi
Post by: ianobi on December 06, 2012, 02:53:46 AM
No need to worry about Christmas - turns out my technical problems were all self inflicted, as usual  :) I messed up port forwarding and stopped several OBiAPPS from working!

Using that method described above, you should be able to dial 6* followed by any number that can be matched in both OBis Mli DigitMaps and the call will forward from OBi110A to OBi110B Line Port.