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General Support => Day-to-Day Use => Topic started by: skyshine on December 13, 2012, 10:49:10 PM

Title: voice delay using SIP
Post by: skyshine on December 13, 2012, 10:49:10 PM
Hi,

I am really happy with my OBI110 purchase! The callback function is especially nice. I currently have landline, GV, and Callcentric (call-in only)  registered. I also like the ability to call-block as well!

Now, on to the question:
Is it just me, or is there about 0.5 second to a second delay of voice? For example, if I make an outgoing call via GV to my cellphone, then say hello when connected, I hear my voice approximately 0.5s - 1s after (also tried using a SIP echo service which echos back my voice, same delay). This is not the case with landline calls. I hear it almost instantly. Due to this, it is a bit difficult to carry on a conversation via SIP. If I call another person, I can tell that they are still hearing what I say even though I have finished saying it. Does anyone have this issue? is this only with GV?

Thank you.
Title: Re: voice delay using SIP
Post by: MikeHObi on December 15, 2012, 07:37:58 PM
I see that from time to time with google voice, but not regularly.  When I do run into it I track the call in the google voice control panel and mark it as a problem call with the issue and share it with google.  I assume if they get enough at the same time they'll track down the issue.

It could be due to a problem router, a problem route, or an issue on the telecom or cellular networks.

all that said, it could be a problem with your ISP and their routers.  If their routers are picking a non-optimal route to get you to google excess latency can be put into the path.  (hmm, tracert to what for google voice?)
Title: Re: voice delay using SIP
Post by: skyshine on December 17, 2012, 02:13:25 PM
Thank you for the reply. It is worse if I use it with callback. :(