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General Support => Installation and Set-Up (Devices) => Topic started by: kaplkpq on January 03, 2013, 06:55:33 PM

Title: OBI-110 How do we block a specific phone number
Post by: kaplkpq on January 03, 2013, 06:55:33 PM
Hello,

Is there anyway with the OBI-110 to prevent or block specific phone numbers from calling? Some specific phone numbers come up on our caller id and we would like to prevent those numbers from calling again. I would also need to know if the modification is made within Google Voice or OBiTALK SW and how to get to the screens. Please advise, thanks...
Title: Re: OBI-110 How do we block a specific phone number
Post by: azrobert on January 04, 2013, 09:11:03 AM
The easiest is to block calls within GoogleVoice.

Log into your GV account.
Add a new contact with a name and the number you want to block.
After you save the contact a new screen will appear.
Click on EDIT next to "Ring All Contact Phones".
Click the circle next to "Send to Voicemail".
Click on the down arrow next to "Send to Voicemail".
Select "Block Caller".
Click "SAVE".

When the number calls they will hear a SIT tone and "The number you called has been disconnected".