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General Support => Day-to-Day Use => Topic started by: Boomster on January 07, 2013, 01:06:38 PM

Title: Call hangs up as soon as receiver answer the call?
Post by: Boomster on January 07, 2013, 01:06:38 PM
Hi,

I have been using my OBi110 for about 10 months now without an issue.
But since 2 days, while I did not make any change to my configuration, when I want to place a call out as soon as the receiver answers the call communication is terminated.

I can recieve calls in without an issue, just calls out are having this issue.

Since then I logged on OBITalk and was notified of a new firmware which I installed. But this did not fix this issue.

I searched for a way to get the syslog / log of the OBi110 in order to see what was happening but I could not find them?

Any idea to help?

Thank you.
Title: Re: Call hangs up as soon as receiver answer the call?
Post by: hwittenb on January 08, 2013, 11:53:54 AM
This OBiSupport thread outlines how to setup a syslog server program and provides a link for a Windows syslog server program.

http://www.obitalk.com/forum/index.php?action=printpage;topic=707.0

Hopefully the syslog will give a clue as to why the disconnect occurs when the call connects.