OBiTALK Community

General Support => Day-to-Day Use => Topic started by: pacwang on January 21, 2013, 06:30:48 AM

Title: The problem for obi110 connect to DIR655 router
Post by: pacwang on January 21, 2013, 06:30:48 AM
My obi110 is connected to DIR655 router. At the beginning, my phone and obi110 is working properly. After 5-6 hrs, the light of phone on the adapter is off and the phone stop working. But I still can visit the ip address of obi110 and do setup. I have to reboot the router and then the phone works again.
I used DIR615 to replace DIR655, and there is no such problem. My SP1 is vbuzzer, and SP2 is GV.
Is there any people can help me for this issue?
Title: Re: The problem for obi110 connect to DIR655 router
Post by: MikeHObi on January 21, 2013, 10:11:43 AM
Sounds like it may be related to a bad power supply for the Obi.  If you have another with output of 12v DC and at least 1amp of current you could try a different one.  Otherwise open a support ticket to see if they agree and can ship you a new power supply.
Title: Re: The problem for obi110 connect to DIR655 router
Post by: pacwang on January 22, 2013, 07:39:02 AM
I have tried another one power adapter and the problem is still existing. But I find that the wireless stop working for one minute, after that obi110 stop working too. I unplug and plug power for obi, it still not work. I must reboot router, then obi begin work. So is it possible router problem? I don't why wireless will stop working about one minute. I have checked the log of the router, don't see any record shows the router reboot itself. I really appreciate if some one can help me to figure out the problem.
Title: Re: The problem for obi110 connect to DIR655 router
Post by: MikeHObi on January 22, 2013, 09:07:59 AM
Next try then is the power supply on the router.  something is causing it to be intermittant.