Print Page - Configure Service provider 2 for Nymgo

Title: Configure Service provider 2 for Nymgo
Post by: avdraa on April 01, 2011, 07:15:33 PM

Hi Friends,
I tried to configure Nymgo for Obihai 110 with all possible options, including expert. But did not work.

Hence can anyone please let me know, how to configure Nymgo.

Nymgo has provided the following details
http://www.nymgo.com/sip-settings.php

Thanks in advance.

Title: Re: Configure Service provider 2 for Nymgo
Post by: RonR on April 01, 2011, 07:42:29 PM

Assuming you want to use Nymgo on SP1/ITSPA, the following minimal configuration should get it going. You might want to start from factory default settings.

ITSPA -> General -> STUNEnable : (checked)

ITSPA -> General -> STUNServer : stun.nymgo.com

ITSPA -> General -> X_STUNServerPort : 80

ITSPA -> SIP -> ProxyServer : ata.nymgo.com

ITSPA -> SIP -> RegistrationPeriod : 3600

SP1 -> AuthUserName : nymgo username

SP1 -> AuthPassword : nymgo password

Phone Port -> PrimaryLine : SP1 Service

Title: Re: Configure Service provider 2 for Nymgo
Post by: avdraa on May 01, 2011, 10:12:35 AM

Thanks RonR,
I got this resolved from Obitalk Support.

Just for information.
I had problem with my Wireless router.
Where I had to disable "NAT Filtering" "Disable SIP ALG" -> TRUE

After this started working

Title: Re: Configure Service provider 2 for Nymgo
Post by: RonR on May 01, 2011, 10:29:20 AM

Thanks for the update.

Title: Re: Configure Service provider 2 for Nymgo
Post by: abcc05 on June 04, 2011, 06:22:02 AM

Hi,
I have been trying make call using Nymgo but it is not working. It's showing up as "Registered" in OBItalk as service 2. Not able to make call even if I configure this as primary.

Not sure where should I make following configuration, I do not see any option in OBITALK web portal :

TSPA -> General -> STUNEnable : (checked)

ITSPA -> General -> STUNServer : stun.nymgo.com

ITSPA -> General -> X_STUNServerPort : 80

ITSPA -> SIP -> ProxyServer : ata.nymgo.com

ITSPA -> SIP -> RegistrationPeriod : 3600

SP1 -> AuthUserName : nymgo username

SP1 -> AuthPassword : nymgo password

Please help. Thank you for your time.

Title: Re: Configure Service provider 2 for Nymgo
Post by: obi-support2 on June 04, 2011, 08:18:36 AM

abcc05,

Try disabling STUN. That is, uncheck the box STUNEnable.

NOTE: You stun server/port does not seem correct. But you might not even need STUN anyway.

Title: Re: Configure Service provider 2 for Nymgo
Post by: RonR on June 04, 2011, 08:36:17 AM

abcc05,

stun.nymgo.com is not working even at the correct port of 3478.

stun.ideasip.com is a working STUN server. Leave the port set at the Default value of 3478.

(You can use any STUN server - it does not have to be your ITSP's.)

Title: Re: Configure Service provider 2 for Nymgo
Post by: abcc05 on June 04, 2011, 10:37:00 AM

I did that but still not working. Looks like I am missing something really basic setting.

Title: Re: Configure Service provider 2 for Nymgo
Post by: RonR on June 04, 2011, 10:53:31 AM

How is the call failing?

What (if anything) shows up in Call Status immediately after pressing #?

What (if anything) show up in Call History?

Please describe in gory detail how it's not working.

OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: avdraa on April 01, 2011, 07:15:33 PM