OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Lawduck on March 26, 2013, 03:01:10 PM

Title: Turn OFF MessageWaiting
Post by: Lawduck on March 26, 2013, 03:01:10 PM
I need to kill the MessageWaiting function on my OBi100.  All the posts on this forum seem to involve people who want it turned on. I don't. Quick summary.

I have never received a VM indicator on my phone (using GV). Today, my phone indicates a VM, and I get a stutter tone. I hate that, and want it to go away. I manage all VM online directly through GV.

I've gone into the OBi->Voice Services -> SP1 (and also SP2) and unchecked the MessageWaiting box. At various points, I've also unchecked MWIEnable and X_VMWIEnable, and selected the default box next to them.  Then I reboot and OBI goes into reboot (red light) state.  Then I return, and nothing has changed.

How do I make those changes stick? (And why the hell did they come on in the first place!?).

Thanks.

- Martin
Title: Re: Turn OFF MessageWaiting
Post by: mkrause01 on April 17, 2013, 01:47:15 PM
Sounds like this must be a bug.  I just did the update and since then my message waiting lights (i202 - two line) are both flashing.  One line does have a new call waiting but the other doesn't.  I've power cycled the Obi but no luck.
Title: Re: Turn OFF MessageWaiting
Post by: ianobi on April 18, 2013, 07:28:03 AM
There are two ways of updating your OBi device. See this:

http://www.obitalk.com/forum/index.php?topic=61.msg109#msg109


If you don't want the bother of changing provisioning settings etc, then use "Expert Configuration":
Make the changes via the OBi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. After changing the values on one page, press submit at the bottom of the page and wait a few minutes for the OBi to reboot.
Title: Re: Turn OFF MessageWaiting
Post by: MikeHObi on April 21, 2013, 02:44:05 PM
I haven't usually had issues where if I listen to the voice mail or other wise mark it as read on the online interface that the blinking stops shortly on my phones.