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General Support => Installation and Set-Up (Devices) => Topic started by: benlwong on May 25, 2013, 09:44:11 AM

Title: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: benlwong on May 25, 2013, 09:44:11 AM
Hi everyone,

Trying to set up Obi110 and Google voice with my Panasonic handset.  Everything works fine and I googled/read all the FAQs and instructions I can find.

Only thing that it won't do is if there is a voicemail, my phone message indicator does not flash nor do I get a stutter tone.  Not sure what else I need to do.

Any suggestions is greatly appreciated!
Thanks,
Ben
Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: RFord on May 25, 2013, 10:51:30 AM
Use the search feature on the Forum and you will find various threads on what needs to be done.  No need to start a another thread on the issue.
Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: benlwong on May 26, 2013, 07:26:37 AM
I did and the only posts I found is to update the firmware.  I checked my firmware and it said there are no updates.  Maybe I am searching for the wrong keywords but I haven't anything so far.
Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: CoalMinerRetired on May 26, 2013, 07:43:52 AM
Easiest test is to try a different analog phone to see if the issue is your Panasonic handset or the Obi110. Then try both the phones, your Panasonic and the second one simultaneously.

Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: giqcass on May 26, 2013, 09:31:37 AM
I don't know if this is still an issue but I heard 2 step verification causes problems with the voice mail notifications.
http://www.google.com/landing/2step/?utm_campaign=en&utm_source=en-ha-na-us-sk&utm_medium=ha (http://www.google.com/landing/2step/?utm_campaign=en&utm_source=en-ha-na-us-sk&utm_medium=ha)
Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: benlwong on May 27, 2013, 07:01:52 AM
Quote from: giqcass on May 26, 2013, 09:31:37 AM
I don't know if this is still an issue but I heard 2 step verification causes problems with the voice mail notifications.
http://www.google.com/landing/2step/?utm_campaign=en&utm_source=en-ha-na-us-sk&utm_medium=ha (http://www.google.com/landing/2step/?utm_campaign=en&utm_source=en-ha-na-us-sk&utm_medium=ha)

Thanks for the tip!  I will try this and report back.
Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: benlwong on May 28, 2013, 10:21:56 AM
Yep, I can verified that Google 2-step verification is causing this issue.  Once I turned it off, the voicemail indicator started working and I get the stutter tone.

Hmm... hope they can fix this issue soon.

Ben
Title: Re: No stutter tone or voicemail indicator flashing when there is voicemail
Post by: Shale on May 28, 2013, 11:22:47 AM
Quote from: benlwong on May 28, 2013, 10:21:56 AM
Hmm... hope they can fix this issue soon.

It sounds like you fixed it. What more do you want?