OBiTALK Community

General Support => Day-to-Day Use => Topic started by: mrjoe on July 04, 2013, 06:55:05 AM

Title: Have to reboot every day!!!
Post by: mrjoe on July 04, 2013, 06:55:05 AM
Every day I come in to work and have to reboot my router to get the phones to work.

I'm using Obiplus, an Obi202 with 2 Cisco 303s

3 lines have GV and 1 Broadvoice.

Any ideas please, my Employer is getting really >:( with me for advising on it and setting it up.

Title: Re: Have to reboot every day!!!
Post by: Shale on July 04, 2013, 11:12:17 AM
I don't know the OBiPlus or those routers.

What I would do is to have the router that is doing DHCP to always give the OBi the same IP address. Alternatively, you could set the OBi for a fixed IP and netmask.

I don't know if this would cure your problem, but it would not hurt.

Something that comes to mind as a test while having a problem would be to see what the router thinks the IP address is, and to dial ***1 to hear what the OBi thinks the IP address is.
Title: Re: Have to reboot every day!!!
Post by: CoalMinerRetired on July 04, 2013, 04:02:14 PM
I'd also add check the 10/100 Mb Half/Full Duplex change.

And in your router, if it has an Allow SIP ALG (Application Later Gateway) setting, toggle whatever it is now set to.

Also, since you have a paid service form Obi  I'd definitely contact their support dept, they can for example do remote syslogging among other things.
Title: Re: Have to reboot every day!!!
Post by: QBZappy on July 04, 2013, 05:13:26 PM
mrjoe,

Certainly not the solution, but until you figure it out, can you connect the router to an automatic timer and reboot before the next business day starts.  :)
Title: Re: Have to reboot every day!!!
Post by: litensten on July 06, 2013, 04:40:40 PM
Maybe get a new router?
I know DDWRT supports auto reboot (timer)
Title: Re: Have to reboot every day!!!
Post by: evergreen on May 27, 2014, 10:53:35 PM
I'm having the same exact issue.  Have you reached a resolution for this?  Thank you!
Title: Re: Have to reboot every day!!!
Post by: mrjoe on May 27, 2014, 11:18:07 PM
I had to stop using it.

I figured though that it had to do with the quality of the internet/router.  I kept giving the Obi202 a new IP address so it kept rebooting.  Couldn't figure our a solution to prevent that.
Title: Re: Have to reboot every day!!!
Post by: Mango on May 29, 2014, 09:12:35 AM
Quote from: evergreen on May 27, 2014, 10:53:35 PM
I'm having the same exact issue.  Have you reached a resolution for this?  Thank you!

This problem is typically caused by the router.  There are a few ways to resolve the problem.  What router and service provider(s) are you using?