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General Support => Installation and Set-Up (Devices) => Topic started by: Shrewsbury on July 06, 2013, 01:26:53 PM

Title: Not getting calls - wired phone connected to OBI-110
Post by: Shrewsbury on July 06, 2013, 01:26:53 PM
I'm calling my newley setp number via GV, and calls go to G voicemail after a few rings. I can make outgoing calls okay, and I have unchecked the go to voice mail setting in GV. Where should I be looking to change setting OBI setup GV ? What are the steps to correct / trouble shoot.
Title: Re: Not getting calls - wired phone connected to OBI-110
Post by: Shale on July 06, 2013, 01:40:31 PM
Start with http://www.obihai.com/FAQ.php#My-OBi-Does-Not-Ring
Title: Re: Not getting calls - wired phone connected to OBI-110
Post by: Shrewsbury on July 06, 2013, 02:28:56 PM
THANK YOU...
Title: Re: Not getting calls - wired phone connected to OBI-110
Post by: Shrewsbury on July 06, 2013, 02:39:11 PM
Okay, checking Google Chat was the trick. BUT!!! I am getting a message right before the call is put through to say my name first, and then it rings. Where is that setting ?
Title: Re: Not getting calls - wired phone connected to OBI-110
Post by: Shale on July 06, 2013, 02:51:25 PM
See http://www.obihai.com/FAQ.php#GV-Asking-Callers-to-State-Name

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