OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: pismo10 on July 10, 2013, 08:21:35 AM

Title: Chop..
Post by: pismo10 on July 10, 2013, 08:21:35 AM
202 Obi, Actiontec 424WR ver F router, Time Warner cable modem. Very choppy, cant send faxes. Tried QoS, no help, limited to 96256kbits per sec (should be enough).

Thoughts?

Thanks

Title: Re: Chop..
Post by: Shale on July 10, 2013, 08:32:13 AM
I suggest that you turn off each computer or disconnect the
Ethernet for testing.  See if choppiness remains.  If not, turn
on/reconnect each computer and test for choppiness.  If it does,
suspect that something on that computer is consuming excess
bandwidth (probably upstream).  If you don't see the choppiness,
start applications that you had running previously.  Servers, such
as torrent applications, and viruses that you do not yet know about
are possibilities.

You made changes in your modem, such as setting up QOS or
special SIP settings. Try reversing those changes.

Is your problem worst about 10 pm weekdays?

Pinging, particularly over a long period, can be useful.  Pinging
your OBi, Pinging your SIP server if you know that, and pinging
something independent, such as 8.8.4.4, continually can be useful.
Check the recent pings whenever you experience choppiness to see if
you see a correlation. http://www.pingtest.net/ can be useful.

Title: Re: Chop..
Post by: pismo10 on July 10, 2013, 10:00:35 AM
Also, using 2 GV accts, one per port on back.

Thought of trying Cable modem > Obi with DHCP on > Router with DHCP off.

Anyone try this? Any help?

Will try other GV acct, why not..



Thanks
Title: Re: Chop..
Post by: pismo10 on July 10, 2013, 10:39:04 AM
All QoS off, all DMZ off, all back to default. No luck.

Just ran speed test, down 15-20, up .3-.9 Not good. May be the root of the whole problem. Why incoming faxes are fine and out is NG. I hear them, they cant hear me.