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OBiTALK Community

General Support => Day-to-Day Use => Topic started by: wow9099 on September 23, 2013, 07:06:33 AM

Title: my Obi202 is making automated calls ?!?
Post by: wow9099 on September 23, 2013, 07:06:33 AM
Hey everyone.  Every Sunday morning around 5:30am MDT, a 7 second call is placed to  1 877 239 7804.  My voip provider has assured me it has nothing to do with them, and a google search of the number turns up empty.  Anyone else have this?  Or have I been haXX0red by the NSA? :)

I'm wondering if the obi is "phoning home" for auto-updates or something?  If you call the number it is just a modem/ata on the other end.

Any suggestions?
Title: Re: my Obi202 is making automated calls ?!?
Post by: Diana on September 23, 2013, 07:46:22 AM
Do you have an Alarm System (Periodic Test Transmission) or a Fax Machine connected to your OBi Device?  When you call that toll free number, you get a fax-related tone.  Are you sure  it is every Sunday or is it once per month on Sundays?
Title: Re: my Obi202 is making automated calls ?!?
Post by: wow9099 on September 23, 2013, 07:52:11 AM
Ah! a deactivated, yet still installed, alarm system could be the culprit.  Thanks for the suggestion!
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