OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Cowboymick on October 02, 2013, 06:40:11 PM

Title: OBI100 and GV - No stutter tone/VMWI
Post by: Cowboymick on October 02, 2013, 06:40:11 PM
I've had my OBI100 for about a month now, and it was working 100% until a few weeks ago.
I can place and receive calls, call quality is great.
The issue is no stutter tone or VMWI when I leave a message on GV.

I have:
- waited at least 15 minutes for stutter tone or VMWI after leaving a voicemail
- reset the OBI100 settings to default
- deleted the device via the web page, and re-added it
- deleted/re-added GV
- cleared out my GV voice mails completely
- verified I'm running the most current firmware:1.3.0 (Build: 2824)

Ideas?

Thanks  ;D
Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: Cowboymick on October 04, 2013, 01:46:36 PM
Problem has escalated into a ticket.

It seems that once I clear out my GV VM, default the OBi, and re-register it, it works for a single voicemail.
I clear it via the phone using the GV menu options (selecting archive), and it clears the phone.
Any subsequent VM doesn't alert me of VM by stutter tone, or VMWI.

More to follow....stay tuned  ;D
Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(
Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: Shale on October 09, 2013, 07:53:24 PM
Quote from: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

I see these:

http://www.obitalk.com/forum/index.php?topic=6359.msg42096#msg42096 reply #6

http://www.obitalk.com/forum/index.php?topic=5811.msg40160#msg40160 reply #4.

Were there more??
Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: Cowboymick on October 13, 2013, 04:29:12 AM
Well, it seems that after a few days now, I've received all the help I'm going to get on the trouble ticket. They simply stopped responding.

In the meantime, I've gone "old school". I use an answering machine, and I have it pick up before GV VM does.

It still beats paying $63/mo for POTS service.....

Call quality is still good, outside of the GV VM issue (which almost has to be a GV problem), the OBi runs like a champ.

It's free man....ya can't really complain about that  ;D

Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: obtuser on October 17, 2013, 08:15:26 PM
Are you using 2-step authentication on your Google account? This will prevent the MWI function from working.
Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: Rick on November 27, 2013, 04:08:24 AM
Quote from: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

People do answer your posts.  You don't respond.  And posting in 4 different places isn't the right way to use these forums.

Answered here: http://www.obitalk.com/forum/index.php?topic=6980.msg44122#msg44122
Title: Re: OBI100 and GV - No stutter tone/VMWI
Post by: swan2swan on December 01, 2013, 07:54:26 PM
Quote from: Shale on October 09, 2013, 07:53:24 PM
Quote from: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

I see these:

http://www.obitalk.com/forum/index.php?topic=6359.msg42096#msg42096 reply #6

http://www.obitalk.com/forum/index.php?topic=5811.msg40160#msg40160 reply #4.

Were there more??

It was my fault, sorry - I did not know how to navigate this form. I got lost, confused - I am not well at times that is why I was asking for help. Please accept my apologies. You all are very knowledgeable and helpful. Have great holidays.