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General Support => Installation and Set-Up (Devices) => Topic started by: glenviewjeff on October 08, 2013, 11:02:21 AM

Title: Inbound GV calls stopped ringing OBi202
Post by: glenviewjeff on October 08, 2013, 11:02:21 AM
Some time within the past week, my Google Voice number stopped ringing my Obi202 and only rings my cell phone.  I happen to have second Google Voice account configured on the device and the Obi202 is ringing my home phone just fine when I call my secondary Google Voice number.

I'm quite experienced with GV and the Obi, but I'm very confused; nothing has changed as far as I know about my configuration.  I tried rebooting the Obi to no avail.  Of course I ensured that the forwarding to voice chat is checked in GV, and it is, as well as that line 1 should ring on incoming calls from this account.  I can place outbound calls from the Obi202 using the problematic account just fine.  

Any ideas?
Title: Re: Inbound GV calls stopped ringing OBi202
Post by: glenviewjeff on October 10, 2013, 06:36:30 AM
Solved, thanks to Obitalk support! 

QuoteIf you've installed and use GrooveIP or Talkatone or Phone-for-GV-GTalk by mo+ apps on your smartphone/tablet, such apps interfere with incoming calls to the OBi, and you would need to remove it completely from your smartphone.